Patents by Inventor SHILPA SHETTY

SHILPA SHETTY has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240152919
    Abstract: Techniques are provided for generating secure, alternate communication routes. In one embodiment, the techniques involve receiving user consent and delivery data, wherein the delivery data includes information for contacting a device associated with a user, receiving an authentication failure indicator corresponding to a primary communication route to reach the user to authenticate an online transaction, initiating a scrubbing process to verify that the user consent indicates permission from a user to transfer an authentication credential via an alternate communication route, identifying a network state, generating the alternate communication route to the user based on the network state, the scrubbing process, and the delivery data, and transferring the authentication credential via the alternate communication route.
    Type: Application
    Filed: November 3, 2022
    Publication date: May 9, 2024
    Inventors: Shilpa SHETTY, Jignesh K. KARIA, Mukundan SUNDARARAJAN, Pankaj Satyanarayan DAYAMA, Neha SHAH, Vishal AWAL
  • Patent number: 11978359
    Abstract: A learning model is created using a computer which includes receiving input from a user. The learning model includes comparing the input to the knowledge area in a knowledge database to assess a level of proficiency on topics within the knowledge area. The learning model includes determining topics of knowledge within the knowledge area where a user currently meets a proficiency threshold for one or more topics. A work topic is identified within the knowledge area where the user does not meet the proficiency threshold. Study material is presented to the user for the work topic of the knowledge area using an interactive mechanism. Feedback is received regarding the study material for the work topic from the interactive mechanism from the user. The learning model includes evaluating the feedback from the user to determine a score which indicates when the user meets a proficiency threshold for the work topic.
    Type: Grant
    Filed: March 31, 2021
    Date of Patent: May 7, 2024
    Assignee: International Business Machines Corporation
    Inventors: Mukundan Sundararajan, Jignesh K Karia, Shilpa Shetty
  • Publication number: 20230325883
    Abstract: Promotional offers are offered to telecom subscribers in roaming network areas by recording promotional preferences of subscribers for receiving promotional calls, forwarding subscriber information from a local network telecom service provider to a roaming network service provider, and measuring with the roaming network telecom service provider the subscribers that are present within a roaming network geography. The subscribers can then be ranked by their duration within the roaming network geography, and promotional pools can be generated for the subscribers within the roaming network based on their preferences. Promotional offers can then be matched to the subscribers in the promotional pools based using the ranking of subscribers and the promotional preferences.
    Type: Application
    Filed: October 20, 2021
    Publication date: October 12, 2023
    Inventors: Jignesh K. Karia, Mukundan Sundararajan, Pankaj Satyanarayan Dayama, Shilpa Shetty, NEHA SHAH, Vishal Awal
  • Publication number: 20230318962
    Abstract: A method, computer system, and a computer program product for message directing are provided. A first computer receives a registration of members organized into a first closed group hierarchy. The first computer receives a notification of a sensed change of an element in an environment of the first closed group hierarchy. The first computer receives a first message from an external device. The first message relates to the changed element. The first computer selects a first member of the first closed group hierarchy for receipt of the first message. The selecting is based on message routing guidelines established for the first closed group hierarchy. In response to receiving the notification of the sensed change, the first computer transmits the first message to the selected first member of the first closed group hierarchy.
    Type: Application
    Filed: March 29, 2022
    Publication date: October 5, 2023
    Inventors: Jignesh K Karia, Mukundan Sundararajan, Shilpa Shetty, Pankaj Satyanarayan Dayama, NEHA SHAH, Vishal Awal
  • Patent number: 11772894
    Abstract: Embodiments relate to a system, computer program product, and method for smart storage units using Internet of things (IoT) technology, and, more specifically, for substantially end-to-end autonomous management of consumable commodities. The system includes a robot including one or more external lighting devices and a storage unit comprising a cap and a container portion, the cap is coupled to the container portion and is communicatively coupled to the robot. The cap includes one or more external energy collection devices configured to receive light energy from the one or more external lighting devices. The cap also includes a first processing device electrically coupled to the one or more external energy collection devices. The first processing device is configured to collect data associated with an inventory of the contents of the container portion and transmit the inventory data to the robot.
    Type: Grant
    Filed: October 30, 2020
    Date of Patent: October 3, 2023
    Assignee: International Business Machines Corporation
    Inventors: Radhika Sharma, Mukundan Sundararajan, Shilpa Shetty
  • Patent number: 11758043
    Abstract: Origin information for promotional calls is provided by recording caller numbers for parties making the promotional calls; and receiving subscriber numbers for receiving the promotional calls. The subscribers numbers are stored in a database that also includes approved content for the promotional calls to be received by the subscriber. Caller numbers and approved content are matched for the subscriber with a call scrubber including a disturbed ledger. The distributed ledger recording a caller designation attached to the caller numbers indicative of a type for the promotional call. A promotional call is received by the subscriber. The caller identification for the subscriber indicates both the caller numbers and the caller designation that is indicative of the type for the promotional call.
    Type: Grant
    Filed: October 21, 2021
    Date of Patent: September 12, 2023
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Jignesh K Karia, Mukundan Sundararajan, Pankaj Satyanarayan Dayama, Vishal Awal, Shilpa Shetty, Neha Shah
  • Publication number: 20230130152
    Abstract: Origin information for promotional calls is provided by recording caller numbers for parties making the promotional calls; and receiving subscriber numbers for receiving the promotional calls. The subscribers numbers are stored in a database that also includes approved content for the promotional calls to be received by the subscriber. Caller numbers and approved content are matched for the subscriber with a call scrubber including a disturbed ledger. The distributed ledger recording a caller designation attached to the caller numbers indicative of a type for the promotional call. A promotional call is received by the subscriber. The caller identification for the subscriber indicates both the caller numbers and the caller designation that is indicative of the type for the promotional call.
    Type: Application
    Filed: October 21, 2021
    Publication date: April 27, 2023
    Inventors: Jignesh K. Karia, Mukundan Sundararajan, Pankaj Satyanarayan Dayama, Vishal Awal, Shilpa Shetty, Neha Shah
  • Publication number: 20230061362
    Abstract: Message delivery in cellular roaming scenarios involves a user device activated with a home telecommunications service provider (TSP) that provides cellular service to the user device. The user device is located in a remote location and the user device is activated with a remote TSP providing roaming cellular service to the user device in a remote location on a cellular network of the remote TSP. A process includes, based on the user initiating a transaction with a remote application server that requires user authentication based on delivery of a transactional text message, receiving from the remote application server the transactional text message, encrypting the transactional text message to produce an encrypted transactional text message, and forwarding the encrypted transactional text message to the remote TSP for delivery as a short message service (SMS) text to the user device in the remote location via the cellular network of the remote TSP.
    Type: Application
    Filed: August 31, 2021
    Publication date: March 2, 2023
    Inventors: Jignesh K. Karia, Mukundan Sundararajan, Pankaj Satyanarayan Dayama, Shilpa Shetty, Neha Shah, Vishal Awal
  • Patent number: 11501349
    Abstract: Presentation of multimedia content comprising at least one advertisement and at least a portion of metadata pertaining to the at least one advertisement is detected. A spoken utterance of a user is detected. A computer-understandable meaning of the spoken utterance by performing natural language processing on the spoken utterance. Whether the spoken utterance pertains to a product or service indicated in the at least one advertisement can be determined by comparing the computer-understandable meaning of the spoken utterance to the at least the portion of metadata pertaining to the at least one advertisement and whether the computer-understandable meaning of the spoken utterance indicates that the user chooses to order the product or service indicated in the at least one advertisement can be determined. If both determinations are affirmative, an order for the product or service indicated in the at least one advertisement can be automatically placed.
    Type: Grant
    Filed: November 24, 2020
    Date of Patent: November 15, 2022
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Michael Bender, Jeremy R. Fox, Kulvir Singh Bhogal, Shilpa Shetty
  • Publication number: 20220319346
    Abstract: A learning model is created using a computer which includes receiving input from a user. The learning model includes comparing the input to the knowledge area in a knowledge database to assess a level of proficiency on topics within the knowledge area. The learning model includes determining topics of knowledge within the knowledge area where a user currently meets a proficiency threshold for one or more topics. A work topic is identified within the knowledge area where the user does not meet the proficiency threshold. Study material is presented to the user for the work topic of the knowledge area using an interactive mechanism. Feedback is received regarding the study material for the work topic from the interactive mechanism from the user. The learning model includes evaluating the feedback from the user to determine a score which indicates when the user meets a proficiency threshold for the work topic.
    Type: Application
    Filed: March 31, 2021
    Publication date: October 6, 2022
    Inventors: Mukundan Sundararajan, Jignesh K. Karia, Shilpa Shetty
  • Publication number: 20220263801
    Abstract: A method, system and apparatus for providing edge data correctness and correctness spread determination, including identifying an incorrectness bias in data received at an edge server of a network through a filter with filter rules, performing corrective measures to the data according to the incorrectness bias that is identified, and learning and automatically updating the filter rules of the filter based on an extent of the incorrectness bias of the data and spread of the incorrectness bias of the data to reduce latency in future data validation of the data.
    Type: Application
    Filed: February 12, 2021
    Publication date: August 18, 2022
    Inventors: Mukundan Sundararajan, JIGNESH K KARIA, SHILPA SHETTY
  • Patent number: 11373085
    Abstract: In an approach to fire prediction, a layout and model of an electrical system is created. Data from one or more sensors in the electrical system is received. One or more peak temperatures and one or more steady-state temperatures for the electrical system are calculated based on data from the sensors. Whether at least one of the peak temperatures or steady-state temperatures exceeds a threshold is determined. Responsive to determining that at least one of the peak temperatures or steady-state temperatures exceeds a threshold, an alarm is signaled. The model of the electrical system sensors is recalibrated based on the data from the sensors.
    Type: Grant
    Filed: February 11, 2020
    Date of Patent: June 28, 2022
    Assignee: International Business Machines Corporation
    Inventors: Mukundan Sundararajan, Jignesh K. Karia, Shilpa Shetty
  • Publication number: 20220164841
    Abstract: Presentation of multimedia content comprising at least one advertisement and at least a portion of metadata pertaining to the at least one advertisement is detected. A spoken utterance of a user is detected. A computer-understandable meaning of the spoken utterance by performing natural language processing on the spoken utterance. Whether the spoken utterance pertains to a product or service indicated in the at least one advertisement can be determined by comparing the computer-understandable meaning of the spoken utterance to the at least the portion of metadata pertaining to the at least one advertisement and whether the computer-understandable meaning of the spoken utterance indicates that the user chooses to order the product or service indicated in the at least one advertisement can be determined. If both determinations are affirmative, an order for the product or service indicated in the at least one advertisement can be automatically placed.
    Type: Application
    Filed: November 24, 2020
    Publication date: May 26, 2022
    Inventors: Michael Bender, Jeremy R. Fox, Kulvir Singh Bhogal, Shilpa Shetty
  • Publication number: 20220135325
    Abstract: Embodiments relate to a system, computer program product, and method for smart storage units using Internet of things (IoT) technology, and, more specifically, for substantially end-to-end autonomous management of consumable commodities. The system includes a robot including one or more external lighting devices and a storage unit comprising a cap and a container portion, the cap is coupled to the container portion and is communicatively coupled to the robot. The cap includes one or more external energy collection devices configured to receive light energy from the one or more external lighting devices. The cap also includes a first processing device electrically coupled to the one or more external energy collection devices. The first processing device is configured to collect data associated with an inventory of the contents of the container portion and transmit the inventory data to the robot.
    Type: Application
    Filed: October 30, 2020
    Publication date: May 5, 2022
    Inventors: Radhika Sharma, Mukundan Sundararajan, Shilpa Shetty
  • Patent number: 11269591
    Abstract: Aspects of the present invention disclose a method for delivering an artificial intelligence-based response to a voice command to a user. The method includes one or more processors identifying an audio command received by a computing device. The method further includes determining a first engagement level of a user, wherein an engagement level corresponds to an attentiveness level of the user in relation to the computing device based at least in part on indications of activities of the user. The method further includes identifying a first set of conditions within an immediate operating environment of the computing device, wherein the first set of conditions indicate whether to deliver a voice response to the identified audio command. The method further includes determining whether to deliver the voice response to the identified audio command to the user based at least in part on the first engagement level and first set of conditions.
    Type: Grant
    Filed: June 19, 2019
    Date of Patent: March 8, 2022
    Assignee: International Business Machines Corporation
    Inventors: Shilpa Shetty, Mithun Das, Amitabha Chanda, Sarbajit K. Rakshit
  • Publication number: 20210248441
    Abstract: In an approach to fire prediction, a layout and model of an electrical system is created. Data from one or more sensors in the electrical system is received. One or more peak temperatures and one or more steady-state temperatures for the electrical system are calculated based on data from the sensors. Whether at least one of the peak temperatures or steady-state temperatures exceeds a threshold is determined. Responsive to determining that at least one of the peak temperatures or steady-state temperatures exceeds a threshold, an alarm is signaled. The model of the electrical system sensors is recalibrated based on the data from the sensors.
    Type: Application
    Filed: February 11, 2020
    Publication date: August 12, 2021
    Inventors: Mukundan Sundararajan, JIGNESH K. KARIA, SHILPA SHETTY
  • Publication number: 20210101389
    Abstract: Described are techniques for ferrofluidic printing. The techniques including a method comprising receiving an electronic document at a ferrofluidic printer from a user device via a short-range network. The method further comprises applying a magnetic field to a ferrofluid to form a ferrofluidic template approximating a portion of the electronic document. The method further comprises projecting ink through the ferrofluidic template and onto a page using a blower.
    Type: Application
    Filed: October 2, 2019
    Publication date: April 8, 2021
    Inventors: MUKUNDAN SUNDARARAJAN, SHILPA SHETTY
  • Patent number: 10904694
    Abstract: A method in which a user's location with respect to a border is received and if the user is likely to cross the border, a responsive action may be taken automatically and by machine logic. Further, items in the user's possession may be received along with a data set indicating that an item in a first entity is not permitted in a second entity. If it is determined that the user is likely to cross the border with the not permitted item, a notification may be sent to a device of the user that the item is not permitted in the second entity.
    Type: Grant
    Filed: November 29, 2018
    Date of Patent: January 26, 2021
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Michael Bender, Shilpa Shetty, Stan Kevin Daley
  • Publication number: 20200401370
    Abstract: Aspects of the present invention disclose a method for delivering an artificial intelligence-based response to a voice command to a user. The method includes one or more processors identifying an audio command received by a computing device. The method further includes determining a first engagement level of a user, wherein an engagement level corresponds to an attentiveness level of the user in relation to the computing device based at least in part on indications of activities of the user. The method further includes identifying a first set of conditions within an immediate operating environment of the computing device, wherein the first set of conditions indicate whether to deliver a voice response to the identified audio command. The method further includes determining whether to deliver the voice response to the identified audio command to the user based at least in part on the first engagement level and first set of conditions.
    Type: Application
    Filed: June 19, 2019
    Publication date: December 24, 2020
    Inventors: Shilpa Shetty, Mithun Das, Amitabha Chanda, Sarbajit K. Rakshit
  • Publication number: 20200178023
    Abstract: A method in which a user's location with respect to a border is received and if the user is likely to cross the border, a responsive action may be taken automatically and by machine logic. Further, items in the user's possession may be received along with a data set indicating that an item in a first entity is not permitted in a second entity. If it is determined that the user is likely to cross the border with the not permitted item, a notification may be sent to a device of the user that the item is not permitted in the second entity.
    Type: Application
    Filed: November 29, 2018
    Publication date: June 4, 2020
    Inventors: MICHAEL BENDER, SHILPA SHETTY, STAN KEVIN DALEY