Patents by Inventor Shing-Kun Kuo

Shing-Kun Kuo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Collecting debug information according to user-driven conditions
    Patent number: 7694180
    Abstract: Collecting debug information includes facilitating a communication session for an endpoint operated by a user. One or more user-driven conditions are monitored, where a user-driven condition results from an action by the user. Data is gathered during the monitoring. Whether the communication session is satisfactory or unsatisfactory is determined from the one or more user-driven conditions. Monitoring is discontinued if the communication session is satisfactory, and debug information is generated from the gathered data if the communication session is unsatisfactory.
    Type: Grant
    Filed: December 30, 2005
    Date of Patent: April 6, 2010
    Assignee: Cisco Technology, Inc.
    Inventors: Shantanu Sarkar, Shing-Kun Kuo, Randall Paul Joseph Ethier
  • Collecting debug information according to user-driven conditions
    Publication number: 20070174707
    Abstract: Collecting debug information includes facilitating a communication session for an endpoint operated by a user. One or more user-driven conditions are monitored, where a user-driven condition results from an action by the user. Data is gathered during the monitoring. Whether the communication session is satisfactory or unsatisfactory is determined from the one or more user-driven conditions. Monitoring is discontinued if the communication session is satisfactory, and debug information is generated from the gathered data if the communication session is unsatisfactory.
    Type: Application
    Filed: December 30, 2005
    Publication date: July 26, 2007
    Inventors: Shantanu Sarkar, Shing-Kun Kuo, Randall Ethier