Abstract: A recording medium stores a program for causing a computer to execute processing including: receiving a start instruction of a conversation with a chatbot from an information processing terminal, and receiving type information of the information processing terminal and information that specifies an operation time zone in the information processing terminal; when the type information corresponds to a specific information processing terminal, starting the conversation with the chatbot by using the script information determined on the basis of the received information that specifies an operation time zone; and when the type information does not correspond to the specific information processing terminal, displaying information by which at least one of pieces of the script information that respectively corresponds to the plurality of operation time zones is selectable on the information processing terminal, and starting the conversation with the chatbot by using the selected script information.

Abstract: A non-transitory computer-readable recording medium stores a conversation control program for causing a computer to execute processing including: receiving a chat start instruction from a first information processing terminal and receiving user information acquired by the first information processing terminal; starting a first conversation with a chatbot in the first information processing terminal in response to the chat start instruction; in a case of receiving transfer information that indicates transfer from the first conversation from a second information processing terminal, starting a second conversation that follows the first conversation with the chatbot in the second information processing terminal on the basis of the transfer information; and starting display of different information from the first conversation or different processing from the first conversation in the first information processing terminal on the basis of the received user information.

Abstract: A computer-readable recording medium stores therein a program for causing a computer to execute a process including: receiving, from an information processing terminal of a user, a start instruction for a conversation with a chatbot and attribute information of the user, obtained by the terminal; obtaining type information of the terminal; referring to a storage storing therein, for each user attribute, script information defining a process related to the conversation, determining, based on the attribute information, the script information to be used, and using the determined script information to start the conversation by the chatbot via the terminal, in response to the start instruction, when the type information corresponds to a specified information processing terminal; and displaying, by the terminal, information enabling selection of the script information, when the type information does not correspond to the specified information processing terminal, and using selected script information to start the c

Abstract: An information management apparatus starts a conversation with a chatbot on an information processing terminal in response to a received chat start instruction, and based on the content of the conversation, sends recommend information related to a service to the information processing terminal. The information management apparatus sends pass information that enables access to user information received from the information processing terminal, the pass information being sent to an information processing device that corresponds to a provider of the service, when information indicating a desire to use the service is received from the information processing terminal in response to the recommend information. The information management apparatus deletes the user information when receiving from the information processing device, acknowledgment indicating that the service can be provided to the user that corresponds to the user information accessed using the pass information.

Abstract: An information management apparatus starts a conversation with a chatbot on an information processing terminal in response to a received chat start instruction, and based on the content of the conversation, sends recommend information related to a service to the information processing terminal. The information management apparatus sends pass information that enables access to user information received from the information processing terminal, the pass information being sent to an information processing device that corresponds to a provider of the service, when information indicating a desire to use the service is received from the information processing terminal in response to the recommend information. The information management apparatus deletes the user information when receiving from the information processing device, acknowledgment indicating that the service can be provided to the user that corresponds to the user information accessed using the pass information.

Abstract: A computer-readable recording medium stores therein a program causing a computer to execute a process including receiving, from a first information processing terminal, a start instruction for a chat and identification information corresponding to the first information processing terminal; determining, based on the received identification information, a first script to be applied to a first conversation performed by a chatbot via the first information processing terminal, and starting the first conversation performed by the chatbot via the first information processing terminal, using the determined first script; and when receiving, from a second information processing terminal, transfer information that indicates transfer from the first conversation, determining, based on the received transfer information, a second script to be applied to a second conversation performed by the chatbot via the second information processing terminal, and starting the second conversation, using the determined second script, the

Abstract: A computer-readable recording medium stores therein a program for causing a computer to execute a process including: receiving, from an information processing terminal of a user, a start instruction for a conversation with a chatbot and attribute information of the user, obtained by the terminal; obtaining type information of the terminal; referring to a storage storing therein, for each user attribute, script information defining a process related to the conversation, determining, based on the attribute information, the script information to be used, and using the determined script information to start the conversation by the chatbot via the terminal, in response to the start instruction, when the type information corresponds to a specified information processing terminal; and displaying, by the terminal, information enabling selection of the script information, when the type information does not correspond to the specified information processing terminal, and using selected script information to start the c