Patents by Inventor Shirley F. TAN

Shirley F. TAN has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240036964
    Abstract: A computing system automatically manages error reports. Each error report specifies an error that occurred within a subsystem of the computing system. A received error report is added into a root cause grouping. Each root cause grouping contains error reports having error types traceable to a same root cause. A deployment time at which the subsystem corresponding to the error report was deployed within the computing system is determined. A severity score for the root cause grouping is generated as a function of the deployment time. The severity score inversely correlates to a time period length between the deployment time and the occurrence time of the error. The root cause grouping is assigned to a ranked error container of a plurality of ranked error containers based on the generated severity score. Each ranked error container contains root cause groupings having severity scores within a specified score range.
    Type: Application
    Filed: August 1, 2022
    Publication date: February 1, 2024
    Inventors: Wenjing WANG, Youquan SU, Zi YE, Ya LIN, Shirley F. TAN, Ashwin SHRINIVAS, Mathieu Baptiste DEMARNE, Grant R. CULBERTSON, Yvonne MCKAY, Thomas R. MICHAELS, JR., Barton K. DUNCAN, Zhirui YUAN