Abstract: Methods, computer systems and computer program product are provided for retrieving contextually relevant documents in near real time. When text data it's received from an application, the text data is processed through a text segmentation model to generate a set of documents. Each document corresponds to a segment of the text data. A first vector representation is generated for a first document of the set of documents. A machine learning process compares the first vector representation and a set of vector representations for a set of documents within a data repository to determine a subset of the documents. A composite rank is generated for each respective document of the subset. The subset of documents is then presented through an interface, sorted according to the respective composite ranks.

Abstract: A method may be used to predict a business' category by analyzing the business' vendors. A neural network architecture may be trained via supervised learning to predict categories for businesses based on listed vendors. The neural network may be used to classify uncategorized businesses within an accounting software database. A list of factors associated with a business' success may be generated by analyzing, aggregating and ranking factors determined to be relevant to a business based on its categorization. The factors associated with the business' success may be related to the products and/or services offered by the business and the format of which those products and/or services are offered by the business. The factors may also be related to the products and/or services purchased by the business from a vendor and the format of which those products and/or services are purchased from the vendor.

Abstract: Methods for generating a categorized, ranked, condensed summary of a transcript of a conversation, involving obtaining a diarized version of the transcript of the conversation, storing textual monologues from the transcript, determining classifications as to the textual monologues based on a classifier algorithm, associating the classifications with the textual monologues, creating textually-modified rephrasings of the textual monologues based on text and classification thereof, storing the textually-modified rephrasings, aggregating the textually-modified rephrasings based on associated clustering and scoring, and transmitting summary information pertaining to the aggregated textually-modified rephrasings to a user device.

Abstract: A method for classifying organizations involves obtaining, for an unknown organization, transactional data representing a multitude of transactions. The transactional data comprises a descriptive text for each of the multitude of transactions. The method further involves processing the descriptive text for each of the multitude of transactions to obtain one vector representing the unknown organization, categorizing the unknown organization using a classifier applied to the vector, and identifying a software service for the unknown organization, according to the categorization.

Abstract: A method may include receiving, for a package, shipment details including attributes, obtaining, for a subset of the attributes, logistic preferences, applying the logistic preferences to the shipment details to obtain modified shipment details, training a classifier using shipment transactions each including values for the attributes and labeled with a vendor logistic service, generating, by applying the classifier to the modified shipment details, scores for vendor logistic services, and recommending a vendor logistic service from the vendor logistic services using the scores.

Abstract: In one aspect, the present disclosure relates to a method of generating business descriptions performed by a server, said method may include: receiving a plurality of invoices, each invoice being associated with a business of a plurality of businesses; extracting a plurality of texts from the plurality of invoices; embedding the plurality of texts to a vector space to obtain a plurality of invoice vectors; generating a plurality of clusters in the vector space, each cluster of the plurality of clusters comprising at least one invoice vector of the plurality of invoice vectors; generating a description for a cluster, the description for the cluster representing all invoice vectors assigned to the cluster; for each business of the plurality of businesses that has at least one invoice vector assigned to the cluster, associating the business with the description; and indexing the plurality of businesses within a database by the generated descriptions.

Abstract: Systems, methods and programmed products for using visual information in a video stream of a recording streaming teleconference among a plurality of participants to diarize speech, involving obtaining respective components of the teleconference including a respective audio component, a respective video component, respective teleconference metadata, and transcription data, parsing components into speech segments, tagging speech segments with source feeds, and diarizing the teleconference so as to label the speech segments based on neural network or heuristic analysis of visual information.

Abstract: Methods for uniquely identifying respective participants in a teleconference involving obtaining components of the teleconference including an audio component, a video component, teleconference metadata, and transcription data, parsing components into plural speech segments, tagging respective speech segments with speaker identification information, and diarizing the teleconference so as to label respective speech segments.

Abstract: A method including embedding, by a trained issue MLM (machine learning model), a new natural language issue statement into an issue vector. An inner product of the issue vector with an actions matrix is calculated. The actions matrix includes centroid-vectors calculated using a clustering method from a second output of a trained action MLM which embedded prior actions expressed in natural language action statements taken as a result of prior natural issue statements. Calculating the inner product results in probabilities associated with the prior actions. Each of the probabilities represents a corresponding estimate that a corresponding prior action is relevant to the issue vector. A list of proposed actions relevant to the issue vector is generated by comparing the probabilities to a threshold value and selecting a subset of the prior actions with corresponding probabilities above the threshold. The list of proposed actions is transmitted to a user device.

Abstract: This disclosure provides systems, methods and apparatuses for recommending items to users of a recommendation system. In some implementations, the recommendation system determines a plurality of contribution values based on interactions between a plurality of users and a plurality of items. Each of the plurality of contribution values represents a confidence level that a respective user prefers a respective item. The recommendation system further determines a capacity of each of the plurality of items. The capacity of each item represents a maximum number of users to which the item can be recommended. The recommendation system recommends one or more items of the plurality of items to each of the plurality of users based at least in part on the plurality of contribution values and the capacities of the plurality of items.

Abstract: Methods and systems classify and cluster invoice data. An invoice is obtained. A category vector is generated from an invoice string of the invoice with a dense layer of a machine learning model that includes an embedding layer, a neural network layer, and the dense layer. A suggestion is selected with a selection engine and in response to comparing the category vector to a set of clusters. The suggestion is presented.

Abstract: Systems and methods for validating credentials are disclosed. One example method, performed by one or more processors of a computing device associated with a neural network, includes training the neural network to infer validity information for encrypted credentials received from a credential source, wherein the validity information is inferred without decrypting the encrypted credentials, receiving a first encrypted credential from the credential source, generating an encrypted validity indicator for the first encrypted credential based on the validity information inferred by the neural network, and providing the encrypted validity indicator to the credential source.

Abstract: A method for recommending offerings to a business may include: receiving a request for recommended business offerings from a device; receiving business data associated with a business from the device, the business data comprising invoice data associated with the business; embedding the business data to a vector space to obtain a business vector, the vector space comprising a plurality of other vectors associated with other businesses; calculating a relation metric between the business vector and a vector of the plurality of other vectors, the vector being associated with a second business, the relation metric representing a degree of relation between the business and the second business; determining that the relation metric is above a pre-defined threshold value; and responsive to the determining, sending business data associated with the second business to the device, the business data associated with the second business comprising invoice data associated with the second business.

Abstract: Certain aspects of the present disclosure provide methods, processing systems, and computer-readable mediums for benchmarking based on company vendor data. Transactions identifying vendors are received for a group of companies whose industry is known. For each identified vendor, a vendor embedding is generated in the form of a vector representing a distribution of transactions for the vendor across industries represented by the companies. For each company, a company embedding is generated in the form of a vector representing an aggregation of vendor embeddings from vendors with which the company has had a transaction. The company embeddings are then clustered using an unsupervised clustering method such as k-Means clustering. For a new company, a company embedding is generated and correlated to the appropriate cluster. Based on the cluster correlated to the new company, data is generated from other companies in the cluster that may be used to benchmark the new company.

Abstract: Systems and methods for identifying businesses having complementary business cycles are disclosed. An example method may include receiving financial information for each business of a plurality of businesses, the financial information including a plurality of values of a financial indicator with respect to time, training a machine learning model to determine a preference metric for a pair of businesses based at least in part on respective values of the businesses' financial indicators, for each given business in the plurality of businesses, determining corresponding values of the preference metric, using the training machine learning model, for at least a respective subset of the plurality of businesses, and determining an optimal pairing for each business in the plurality of businesses based at least in part on the determined values of the preference metric.

Abstract: A method including embedding, by a trained issue MLM (machine learning model), a new natural language issue statement into an issue vector. An inner product of the issue vector with an actions matrix is calculated. The actions matrix includes centroid-vectors calculated using a clustering method from a second output of a trained action MLM which embedded prior actions expressed in natural language action statements taken as a result of prior natural issue statements. Calculating the inner product results in probabilities associated with the prior actions. Each of the probabilities represents a corresponding estimate that a corresponding prior action is relevant to the issue vector. A list of proposed actions relevant to the issue vector is generated by comparing the probabilities to a threshold value and selecting a subset of the prior actions with corresponding probabilities above the threshold. The list of proposed actions is transmitted to a user device.

Abstract: A method for audio processing includes receiving a recording of a teleconference among multiple participants over a network, including an audio stream containing speech uttered by the participants and information outside the audio stream. The method further includes processing the audio stream to identify speech segments interspersed with intervals of silence, extracting speaker identifications from the information outside the audio stream in the received recording, labeling a first set of the identified speech segments from the audio stream with the speaker identifications, extracting acoustic features from the speech segments in the first set, learning a correlation between the speaker identifications labelled to the segments in the first set and the extracted acoustic features, and labeling a second set of the identified speech segments using the learned correlation, to indicate the participants who spoke during the speech segments in the second set.

Abstract: A method including extracting data from disparate data sources. The data includes data pairs including a corresponding data point and a corresponding time associated with the corresponding data point. The method also includes extracting insights from the data at least by identifying a trend in the data pairs. The method also includes forming a model vector including the insights and an additional attribute to the insights. The additional attribute characterizes the insights. The additional attribute includes at least user feedback including a user ranking of a ranked subset of the insights from a user. The method also includes inputting the model vector into a trained insight machine learning model to obtain a predicted ranking of the insights. The method also includes selecting, based on the predicted user ranking, a pre-determined number of insights to form predicted relevant insights. The method also includes reporting the predicted relevant insights.

Abstract: A method of training machine learning models (MLMs). An issue vector is generated using an issue MLM to generate a first output including first embedded natural language issue statements. An action vector is generated using an action MLM to generate a second output including related embedded natural language action statements. The issue and action MLMs are of a same type. An inner product of the first and second output is calculated, forming a third output. The third output is processed according to a sigmoid gate process to predict whether a given issue statement and corresponding action statement relate to a same call, resulting in a fourth output. A loss function is calculated from the fourth output by comparing the fourth output to a known result. The issue MLM and the action MLM are modified using the loss function to obtain a trained issue MLM and a trained action MLM.

Abstract: This disclosure provides systems, methods and apparatuses for recommending items to users of a recommendation system. In some implementations, the recommendation system determines a plurality of contribution values based on interactions between a plurality of users and a plurality of items. Each of the plurality of contribution values represents a confidence level that a respective user prefers a respective item. The recommendation system further determines a capacity of each of the plurality of items. The capacity of each item represents a maximum number of users to which the item can be recommended. The recommendation system recommends one or more items of the plurality of items to each of the plurality of users based at least in part on the plurality of contribution values and the capacities of the plurality of items.