Abstract: The invention provides in some aspects a method, executed on a digital data processing system, of mass generation of customized digital content that includes continuously identifying current external events taken by or with respect to a plurality of respective prospective targets and, upon identification of such an event, generating a set of actions, each identifying a digital content piece and a digital delivery mechanism therefor. Each action is generated, according to the method, based on the current identified events for a particular prospective target and on a database of information about prior events taken by or with respect to him/her. The sets of actions are queued upon generation and continuously retrieved on a first-in-first-out basis. And, upon retrieval, an action for generation of digital content for the respective prospective target is selected for transmittal from the set based on quotas associated with that target and/or the delivery mechanism identified for it per the selected action.

Abstract: A service model of resources is created and the resources are mapped to a plurality of templates. The service model represents real-time characteristics of resources for an enterprise. Rule-based Key Performance Indicators (KPIs) are then configured on the templates and thereby applied to the depicted resources, and the overall health of the system that utilizes the depicted resources depicted is determined. These KPI's can be chained in a way that allows the user a large amount of flexibility to report the metrics most relevant to the health of the business.

Abstract: A service model of resources is dynamically created from a selected service model template. A user-input or incoming event selects one of multiple pre-defined service model templates for construction of a selected service model. The selected service model represents real-time characteristics of resources for an enterprise. External data sources, which are used to describe the real-time characteristics of the depicted resources, are then identified, and the service model is constructed using the identified external data sources.

Abstract: A service model of resources is created and the resources are mapped to a plurality of templates. The service model represents real-time characteristics of resources for an enterprise. Rule-based Key Performance Indicators (KPIs) are then configured on the templates and thereby applied to the depicted resources, and the overall health of the system that utilizes the depicted resources depicted is determined. These KPI's can be chained in a way that allows the user a large amount of flexibility to report the metrics most relevant to the health of the business.