Patents by Inventor Shourya Roy
Shourya Roy has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11971912Abstract: At least some embodiments are directed to a system to compute uniform structured summarization of customer chats. In at least some embodiments, the system may operate a processor and receive a corpus of chats between customers and customer service representatives of an enterprise. Grouping the corpus of chats into subgroup task types and then extracting chat keywords and chat related words for each subgroup task type. Generating an expandable template data structure for each subgroup task type. Processing at least one chat to extract chat utterances and chat snippets ranking the chat utterances and chat snippets. Populating the expandable template data structure based on rankings to generate a chat summary data structure.Type: GrantFiled: April 18, 2023Date of Patent: April 30, 2024Assignee: American Express Travel Related Services Company, Inc.Inventors: Priya Radhakrishnan, Shourya Roy
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Publication number: 20240103751Abstract: Disclosed are various embodiments for garbage collection for object-based storage systems. A first set of objects stored by an object storage service that have been accessed within a previously defined date range is identified. Then, a second set of objects stored by the object storage service is identified based at least in part on a relationship to one or more objects in the first set of objects. Next, a third set of objects stored by the object storage service that have been created prior to a predefined date is identified. Then, a subset of objects which are members of the third set of objects and not members of the first set of objects or the second set of objects is identified. Finally, a retention action is performed on individual members of the subset of objects based at least in part on a retention policy.Type: ApplicationFiled: December 4, 2023Publication date: March 28, 2024Applicant: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Lakshman Chaitanya, Arindam Chatterjee, Pratap Singh Singh Rathore, Shourya Roy, Nitish Sharma, Swatee Singh, Mohammad Torkzahrani
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Patent number: 11899676Abstract: At least some embodiments are directed to an entity matching detection system. The entity matching detection system includes a latent similarity identification machine learning model that receives one or more data records and generates a final similarity score indicative of a latent similarity between the one or more data records and a second data record. The entity matching detection system can identify lexical and semantic similarities between attribute values and can analyze and compute similarity scores for direct-linked attribute values and cross-linked attribute values extracted from different data records.Type: GrantFiled: December 12, 2022Date of Patent: February 13, 2024Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Arpan Somani, Salil Rajeev Joshi, Shourya Roy
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Patent number: 11861206Abstract: Disclosed are various embodiments for garbage collection for object-based storage systems. A first set of objects stored by an object storage service that have been accessed within a previously defined date range is identified. Then, a second set of objects stored by the object storage service is identified based at least in part on a relationship to one or more objects in the first set of objects. Next, a third set of objects stored by the object storage service that have been created prior to a predefined date is identified. Then, a subset of objects which are members of the third set of objects and not members of the first set of objects or the second set of objects is identified. Finally, a retention action is performed on individual members of the subset of objects based at least in part on a retention policy.Type: GrantFiled: January 28, 2021Date of Patent: January 2, 2024Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INCInventors: Lakshman Chaitanya, Arindam Chatterjee, Pratap Singh Singh Rathore, Shourya Roy, Nitish Sharma, Swatee Singh, Mohammad Torkzahrani
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Patent number: 11817999Abstract: At least some embodiments are directed to a system that receives from an online portal loaded in a computing device, a user request to instantiate a server cluster in a hybrid computer network. The system authenticates and redirects the user request to a selected computer network configured in the hybrid computer network. The system instantiates the server cluster in the selected computer network causing the server cluster to initiate a microservice agent during bootup. The system sends a command to the server cluster to initiate the execution of a process and receives from the microservice agent event data associated with the process. The system inputs the event data into a trained machine learning model to determine a first execution state of the process and sends a command to change the first execution state of the process to a second execution state.Type: GrantFiled: November 17, 2021Date of Patent: November 14, 2023Assignee: American Express Travel Related Services Company, Inc.Inventors: Pratap Singh Rathore, Arindam Chatterjee, Nitish Sharma, Brian Rosenfield, Shourya Roy, Rahul Ghosh, Krishnaprasad Narayanan
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Patent number: 11790679Abstract: A system provides an end-to-end solution for invoice processing which includes reading files (such as pdfs and images), extracting key relevant information from the files, organizing the relevant information in a structured template as a key-value pair, and comparing files based on the similarities between different file fields to identify potential duplicate files.Type: GrantFiled: August 29, 2022Date of Patent: October 17, 2023Assignee: American Express Travel Related Services Company, Inc.Inventors: Lokesh Bhatnagar, Himanshu Sharad Bhatt, Manoj Bhokardole, Gabriella P. Fitzgerald, Vinit Jain, Chetan Lohani, Shachindra Pandey, Gunjan Panwar, Shourya Roy, Di Xu
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Patent number: 11789940Abstract: Disclosed are various approaches for providing a natural language interface for searching databases. A natural language query is parsed to identify a plurality of tokens. At least one operator is identified with a machine-learning model based at least in part on the plurality of tokens. Next, at least one attribute and at least one respective attribute value are identified with a machine-learning model based at least in part on the plurality of tokens. Then, at least one constraint is identified with a machine-learning model based at least in part on the plurality of tokens. Finally, a machine language query is generated based at least in part on the at least one operator, the constraint(s), the attribute(s), and the respective attribute value(s).Type: GrantFiled: September 30, 2019Date of Patent: October 17, 2023Assignee: American Express Travel Related Services Company, Inc.Inventors: Yue Jiao, Salil Joshi, Shourya Roy, Dawn Thomas, Bharath Venkatesh
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Publication number: 20230252058Abstract: At least some embodiments are directed to a system to compute uniform structured summarization of customer chats. In at least some embodiments, the system may operate a processor and receive a corpus of chats between customers and customer service representatives of an enterprise. Grouping the corpus of chats into subgroup task types and then extracting chat keywords and chat related words for each subgroup task type. Generating an expandable template data structure for each subgroup task type. Processing at least one chat to extract chat utterances and chat snippets ranking the chat utterances and chat snippets. Populating the expandable template data structure based on rankings to generate a chat summary data structure.Type: ApplicationFiled: April 18, 2023Publication date: August 10, 2023Inventors: Priya Radhakrishnan, Shourya Roy
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Publication number: 20230177059Abstract: At least some embodiments are directed to an entity matching detection system. The entity matching detection system includes a latent similarity identification machine learning model that receives one or more data records and generates a final similarity score indicative of a latent similarity between the one or more data records and a second data record. The entity matching detection system can identify lexical and semantic similarities between attribute values and can analyze and compute similarity scores for direct-linked attribute values and cross-linked attribute values extracted from different data records.Type: ApplicationFiled: December 12, 2022Publication date: June 8, 2023Applicant: American Express Travel Related Services Company, Inc.Inventors: Arpan SOMANI, Salil Rajeev JOSHI, Shourya ROY
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Patent number: 11657076Abstract: At least some embodiments are directed to a system to compute uniform structured summarization of customer chats. In at least some embodiments, the system may operate a processor and receive a corpus of chats between customers and customer service representatives of an enterprise. Grouping the corpus of chats into subgroup task types and then extracting chat keywords and chat related words for each subgroup task type. Generating an expandable template data structures for each subgroup task type. Processing at least one chat to extract chat utterances and chat snippets ranking the chat utterances and chat snippets. Populating the expandable template data structure based on rankings to generate a chat summary data structure.Type: GrantFiled: March 18, 2021Date of Patent: May 23, 2023Assignee: American Express Travel Related Services Company, INC.Inventors: Priya Radhakrishnan, Shourya Roy
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Publication number: 20220415074Abstract: A system provides an end-to-end solution for invoice processing which includes reading files (such as pdfs and images), extracting key relevant information from the files, organizing the relevant information in a structured template as a key-value pair, and comparing files based on the similarities between different file fields to identify potential duplicate files.Type: ApplicationFiled: August 29, 2022Publication date: December 29, 2022Inventors: Lokesh Bhatnagar, Himanshu Sharad Bhatt, Manoj Bhokardole, Gabriella P. Fitzgerald, Vinit Jain, Chetan Lohani, Shachindra Pandey, Gunjan Panwar, Shourya Roy, Di Xu
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Patent number: 11526523Abstract: At least some embodiments are directed to an entity matching detection system. The entity matching detection system includes a latent similarity identification machine learning model that receives one or more data records and generates a final similarity score indicative of a latent similarity between the one or more data records and a second data record. The entity matching detection system can identify lexical and semantic similarities between attribute values and can analyze and compute similarity scores for direct-linked attribute values and cross-linked attribute values extracted from different data records.Type: GrantFiled: January 28, 2021Date of Patent: December 13, 2022Assignee: American Express Travel Related Services Company, Inc.Inventors: Arpan Somani, Salil Rajeev Joshi, Shourya Roy
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Publication number: 20220358557Abstract: The present disclosure provides a method [200] and system [100] for identifying a target order item. The method encompasses identifying, by an identification unit [102], one or more active order items associated with one or more users and one or more features of the one or more active order items. Further the method encompasses determining, by a processing unit [104], a ranking score of the one or more active order items based on the feature(s) of the one or more active order items. The method then leads to comparing, by the processing unit [104], the ranking score of the active order item(s) with a threshold ranking score. Further, the method encompasses identifying, by the identification unit [102], the target order item based at least on a successful comparison of a ranking score of a first active order item from the active order item(s) with the threshold ranking score.Type: ApplicationFiled: May 5, 2022Publication date: November 10, 2022Applicant: Flipkart Internet Private LimitedInventors: ABINAYA K, Shourya ROY, Harish BABU, Bhavana JAYANTH, Krishang GARODIA, Utkarsh SRIVASTAVA
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Patent number: 11450129Abstract: A system provides an end-to-end solution for invoice processing which includes reading invoices (both pdfs and images), extracting key relevant information from the face of invoices, organizing the relevant information in a structured template as a key-value pair, and comparing invoices based on the similarities between different invoice fields to identify potential duplicate invoices.Type: GrantFiled: October 9, 2020Date of Patent: September 20, 2022Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INCInventors: Lokesh Bhatnagar, Himanshu Sharad Bhatt, Manoj Bhokardole, Gabriella P. Fitzgerald, Vinit Jain, Chetan Lohani, Shachindra Pandey, Gunjan Panwar, Shourya Roy, Di Xu
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Patent number: 11416700Abstract: In some embodiments, a version control system receives a first version of a digital object and a second version of the digital object. The version control system extracts data from the first version of the digital object, and data from the second version of the digital object. The version control system utilizes a categorization machine learning model to generate structured representations of the first digital object and a second digital object. The version control system identifies differences between the two digital objects and utilizes a natural language technique to produce pseudo-instructions representing an update request. The version control system validates differences between the two digital objects and sends an auto-validation report to a client computing device when the differences are compliant with the pseudo-instructions.Type: GrantFiled: December 5, 2019Date of Patent: August 16, 2022Assignee: American Express Travel Related Services Company, Inc.Inventors: Himanshu S. Bhatt, Shourya Roy, Harvey R. Raymundo, Paridhi Jain, Heather A. Cole, Sarah A. Sharma, Christine Malczanek, Rohit Bhiogade
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Patent number: 11206179Abstract: At least some embodiments are directed to a system that receives from an online portal loaded in a computing device, a user request to instantiate a server cluster in a hybrid computer network. The system authenticates and redirects the user request via a proxy service to a selected computer network configured in the hybrid computer network. The system instantiates the server cluster in the selected computer network causing the server cluster to initiate a microservice agent during bootup. The system sends a command to the server cluster to initiate the execution of a process and receives from the microservice agent event data associated with the process. The system inputs the event data into a trained machine learning model to determine a first execution state of the process and sends a command to change the first execution state of the process to a second execution state.Type: GrantFiled: December 16, 2020Date of Patent: December 21, 2021Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.Inventors: Pratap Singh Rathore, Arindam Chatterjee, Nitish Sharma, Brian Rosenfield, Shourya Roy, Rahul Ghosh, Krishnaprasad Narayanan
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Publication number: 20210311973Abstract: At least some embodiments are directed to a system to compute uniform structured summarization of customer chats. In at least some embodiments, the system may operate a processor and receive a corpus of chats between customers and customer service representatives of an enterprise. Grouping the corpus of chats into subgroup task types and then extracting chat keywords and chat related words for each subgroup task type. Generating an expandable template data structures for each subgroup task type. Processing at least one chat to extract chat utterances and chat snippets ranking the chat utterances and chat snippets. Populating the expandable template data structure based on rankings to generate a chat summary data structure.Type: ApplicationFiled: March 18, 2021Publication date: October 7, 2021Inventors: Priya Radhakrishnan, Shourya Roy
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Publication number: 20210248149Abstract: At least some embodiments are directed to an entity matching detection system. The entity matching detection system includes a latent similarity identification machine learning model that receives one or more data records and generates a final similarity score indicative of a latent similarity between the one or more data records and a second data record. The entity matching detection system can identify lexical and semantic similarities between attribute values and can analyze and compute similarity scores for direct-linked attribute values and cross-linked attribute values extracted from different data records.Type: ApplicationFiled: January 28, 2021Publication date: August 12, 2021Inventors: Arpan Somani, Salil Rajeev Joshi, Shourya Roy
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Publication number: 20210049158Abstract: Disclosed are various approaches for providing a natural language interface for searching databases. A natural language query is parsed to identify a plurality of tokens. At least one operator is identified with a machine-learning model based at least in part on the plurality of tokens. Next, at least one attribute and at least one respective attribute value are identified with a machine-learning model based at least in part on the plurality of tokens. Then, at least one constraint is identified with a machine-learning model based at least in part on the plurality of tokens. Finally, a machine language query is generated based at least in part on the at least one operator, the constraint(s), the attribute(s), and the respective attribute value(s).Type: ApplicationFiled: September 30, 2019Publication date: February 18, 2021Inventors: Yue Jiao, Salil Joshi, Shourya Roy, Dawn Thomas, Bharath Venkatesh
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Publication number: 20210027054Abstract: A system provides an end-to-end solution for invoice processing which includes reading invoices (both pdfs and images), extracting key relevant information from the face of invoices, organizing the relevant information in a structured template as a key-value pair, and comparing invoices based on the similarities between different invoice fields to identify potential duplicate invoices.Type: ApplicationFiled: October 9, 2020Publication date: January 28, 2021Inventors: Lokesh Bhatnagar, Himanshu Sharad Bhatt, Manoj Bhokardole, Gabriella P. Fitzgerald, Vinit Jain, Chetan Lohani, Shachindra Pandey, Gunjan Panwar, Shourya Roy, Di Xu