Abstract: Disclosed are approaches for enforcement of updates for devices unassociated with a domain or directory service. An application executing on a client device can determine that the client device is to use a locator specified in a policy to receive and install updates to software installed on the client device. The application determines whether the client device complies with the policy based at least in part on a value of a registry key stored on the client device. The application then modifies a value of a registry key stored on the client device in an instance in which it is determined that the client device is to use the locator and that the client device does not comply with the policy.

Abstract: Disclosed are various examples for enrolling a client device and synchronizing user attributes for the client device across multiple directory services. A search request for user attributes can be sent to a first directory service with an identifier for a user account. The first directory service can query for the identifier and send back user attributes. If a global identifier is included in the attributes, another search request for user attributes can be sent to a second directory service with the global identifier. The second directory service can query for the global identifier and send back user attributes.

Abstract: Examples of scheduled and on-demand volume encryption suspension are described. In some examples, volume encryption is to be suspended for a client device. A suspension limit is identified for a volume encryption suspension for the client device. A suspend encryption command is generated to include instructions for the client device to apply the volume encryption suspension according to the suspension limit. The suspend encryption command is transmitted to the client device for execution.

Abstract: Systems and methods are described for managing a user device in multiple management modes. In an example, an agent executing on the user device can enroll the user device with a Unified Endpoint Management (“UEM”) system in a limited management mode. The agent can receive and install a first configuration profile from a server that configures the agent to operate on an unmanaged channel of the user device. In one example, the user device can have a third-party management client that manages the user device on a managed channel. The third-party management client can be removed. The agent can enroll the user device with the UEM in a full management mode. The agent can receive and install a second configuration profile that configures the agent to operate on the managed channel of the user device.

Abstract: Systems and methods are included for causing a computing device to assemble and boot from a managed operating system. When the computing device is powered on, it can execute firmware that specifies a server to contact. The server can identify an operating system (OS) to boot, and the location of a pre-enrollment installer for assembling the OS image. The pre-enrollment installer can download base OS images in one or more pieces from multiple locations determined based on ownership information of the computing device. The multiple OS images can relate to enterprise management and company-specific applications and drivers. Once the pre-enrollment installer has combined the base OS images, the computing device reboots using the combined OS image.

Abstract: Disclosed are various implementations for distributing and installing packages in response to user logon events. A logon event associated with a user account is detected for a client device. A query containing a respective user account identifier is sent to a provisioning service to retrieve a set of packages to install on the client device. The set of packages are received from the provisioning service and installed on the client device.

Abstract: Systems and methods are described for managing a user device in multiple management modes. In an example, an agent executing on the user device can enroll the user device with a Unified Endpoint Management (“UEM”) system in a limited management mode. The agent can receive and install a first configuration profile from a server that configures the agent to operate on an unmanaged channel of the user device. In one example, the user device can have a third-party management client that manages the user device on a managed channel. The third-party management client can be removed. The agent can enroll the user device with the UEM in a full management mode. The agent can receive and install a second configuration profile that configures the agent to operate on the managed channel of the user device.

Abstract: Examples of scheduled and on-demand volume encryption suspension are described. In some examples, volume encryption is to be suspended for a client device. A suspension limit is identified for a volume encryption suspension for the client device. A suspend encryption command is generated to include instructions for the client device to apply the volume encryption suspension according to the suspension limit. The suspend encryption command is transmitted to the client device for execution.

Abstract: Examples of secure recovery key management are described. In some examples, a management service receives a removable drive recovery key, a recovery key identifier, and a removable drive identifier from a management agent executed on a client device. The management service stores the information, reads the removable drive recovery key from the removable drive recovery key escrow, and transmits this to the management agent as a verification of accurate storage of the removable drive recovery key within the removable drive recovery key escrow.

Abstract: Disclosed are various implementations for distributing and installing packages in response to user logon events. A logon event associated with a user account is detected for a client device. A query containing a respective user account identifier is sent to a provisioning service to retrieve a set of packages to install on the client device. The set of packages are received from the provisioning service and installed on the client device.

Abstract: Disclosed are various approaches for enforcing policies for unmanaged applications. A user supplied script can be evaluated to determine whether an application is installed on a computing device. In response to a determination that the application is installed on the computing device, a request can be sent to a management service for at least one policy applicable to the application. The policy can be evaluated to determine whether the application complies with the policy.

Abstract: Various examples are described for operating system update management. In some examples, an OS update schedule is generated. The OS update schedule specifies an OS update for a plurality of client devices. A command to deploy the OS update is transmitted to a subset of the client devices. Behavior data is received from the client devices that have applied the OS update. An update incompatibility identified using the behavior data. Instructions to fix the update incompatibility are transmitted to certain client devices.

Abstract: Systems and methods are described for managing a user device in multiple management modes. In an example, an agent executing on the user device can enroll the user device with a Unified Endpoint Management (“UEM”) system in a limited management mode. The agent can receive and install a first configuration profile from a server that configures the agent to operate on an unmanaged channel of the user device. In one example, the user device can have a third-party management client that manages the user device on a managed channel. The third-party management client can be removed. The agent can enroll the user device with the UEM in a full management mode. The agent can receive and install a second configuration profile that configures the agent to operate on the managed channel of the user device.

Abstract: Disclosed are various examples for enrolling a client device and synchronizing user attributes for the client device across multiple directory services. A search request for user attributes can be sent to a first directory service with an identifier for a user account. The first directory service can query for the identifier and send back user attributes. If a global identifier is included in the attributes, another search request for user attributes can be sent to a second directory service with the global identifier. The second directory service can query for the global identifier and send back user attributes.

Abstract: Disclosed are various approaches for enforcing policies for unmanaged applications. A user supplied script can be evaluated to determine whether an application is installed on a computing device. In response to a determination that the application is installed on the computing device, a request can be sent to a management service for at least one policy applicable to the application. The policy can be evaluated to determine whether the application complies with the policy.

Abstract: Various examples are described for operating system update management. In some examples, an OS update schedule is generated. The OS update schedule specifies an OS update for a plurality of client devices. A command to deploy the OS update is transmitted to a subset of the client devices. Update behavior data is received from the client devices that have applied the OS update. An analysis of the update behavior data correlates an update incompatibility with the OS update. The OS update is prevented from being deployed to additional client devices specified in the OS update schedule.

Abstract: Disclosed are various examples for enrolling a client device and synchronizing user attributes for the client device across multiple directory services. A search request for user attributes can be sent to a first directory service with an identifier for a user account. The first directory service can query for the identifier and send back user attributes. If a global identifier is included in the attributes, another search request for user attributes can be sent to a second directory service with the global identifier. The second directory service can query for the global identifier and send back user attributes.

Abstract: Various examples for providing a dynamic runtime interface for device management are described. In one example, a computing environment can access metadata that describes a configuration of a user interface made in a profile template designer application. The computing environment can identify a request for a profile creator that provides at least one setting for a desired configuration of a client device enrolled with a management service, and, in response to the request being identified, dynamically generate the user interface using the metadata, where the user interface includes a configured to receive the at least one setting for the desired configuration of the client device. The computing environment can generate a configuration profile accessible by the client device that causes an agent application executable on the client device to configure the client device in accordance with the configuration profile.

Abstract: Examples described here include systems and methods for refreshing the operating system (“OS”) of a device enrolled in a management platform. Execution of a first command file ensures that necessary components of the management platform residing on the device are stored in a partitioned portion of the device hard drive to preserve them during the OS refresh. After a new instance of the OS has been installed, execution of a second command file migrates the necessary components from the partitioned portion of the hard drive to the new OS instance. When the user logs back into the refreshed device, a third command file installs all necessary device management components at the new OS instance and re-enrolls the device with the management platform. In this manner, the OS of a managed device can be refreshed and re-enrolled in the management platform without significant input from a user or administrator.

Abstract: Operating system update management for enrolled devices is disclosed according to various examples. In one example, a computing environment can publish, to an agent application on a client device, a deployment profile with a setting that specifies a restriction associated with download or installation of software updates by a subset of client devices that includes the client device. The computing environment can receive, from the agent application, an identification of a software update available for the client device. The computing environment can receive a specification of the subset of client devices to apply the software update. In response to a predefined interaction being performed, for example, by an administrator, the computing environment can direct at least one client device in the subset to install the software update.