Patents by Inventor Shrestha Basu Mallick

Shrestha Basu Mallick has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240144328
    Abstract: A system can recommend a next action for a user. A memory can store user data corresponding to the user and can include historic interaction points. A behavior pattern can be identified based on two or more interaction points stored in the user data. An intent of the user based on the behavior pattern can be identified. The intent can be based on a previous behavior pattern of another user. Several probabilities that the user will meet one or more objectives can be determined based on the intent. The probabilities can be scored using and used to assign a policy to the first user. A next action can be recommended based on the policy and executed with respect to the user. The outcome of the recommended next action can be stored to the user data.
    Type: Application
    Filed: January 5, 2024
    Publication date: May 2, 2024
    Inventors: Yuxi Zhang, Kexin Xie, Shrestha Basu Mallick, Darrell Grissen
  • Patent number: 11900424
    Abstract: A system can recommend a next action for a user. A memory can store user data corresponding to the user and can include historic interaction points. A behavior pattern can be identified based on two or more interaction points stored in the user data. An intent of the user based on the behavior pattern can be identified. The intent can be based on a previous behavior pattern of another user. Several probabilities that the user will meet one or more objectives can be determined based on the intent. The probabilities can be scored using and used to assign a policy to the first user. A next action can be recommended based on the policy and executed with respect to the user. The outcome of the recommended next action can be stored to the user data.
    Type: Grant
    Filed: December 28, 2021
    Date of Patent: February 13, 2024
    Assignee: Salesforce, Inc.
    Inventors: Yuxi Zhang, Kexin Xie, Shrestha Basu Mallick, Darrell Grissen
  • Patent number: 11475207
    Abstract: Methods, systems, and devices supporting data processing are described. In some systems, a data processing platform may support communication message analysis using machine learning. For example, a system may receive a set of communication messages (e.g., social media messages) and perform a machine learning process on the message contents and message interaction data to train a machine learned model. The system may further receive a subject line for a communication message for analysis, input the subject line into the machine learned model, and receive, as an output of the machine learned model, an engagement score based on the subject line. The engagement score may indicate an estimated probability that a user receiving the communication message opens the communication message (e.g., based on the subject line). A user—or the system—may modify the subject line based on the analysis to improve the engagement score.
    Type: Grant
    Filed: June 15, 2020
    Date of Patent: October 18, 2022
    Assignee: Salesforce, Inc.
    Inventors: Kexin Xie, Gokhan Cagrici, Daniel Keith Wilson, Shrestha Basu Mallick, Jonathan Daniel Showers Belkowitz, Jason Lestina, James Brewer, Daniel Louis Gasperut, Jeffery Allen Zickgraf, Greg Lyman, Michael Ronald Brewer, Evan Black, Austin Rauschuber, Victoria Schultz, Matthew David Trepina, Peter Stadlinger
  • Patent number: 11425084
    Abstract: A cloud platform supports a digital communication system that identifies recommended communication frequencies based on past communication data. The cloud platform may support blending of weights applied to different engagement rates. Based on the weights, the system identifies recommended frequency ranges to maximize engagement rates, including the blended engagement rate using a redistribution simulation process.
    Type: Grant
    Filed: July 9, 2019
    Date of Patent: August 23, 2022
    Assignee: Salesforce, Inc.
    Inventors: Yuxi Zhang, Kexin Xie, Sheng Loong Su, Shrestha Basu Mallick
  • Publication number: 20220198529
    Abstract: A system can recommend a next action for a user. A memory can store user data corresponding to the user and can include historic interaction points. A behavior pattern can be identified based on two or more interaction points stored in the user data. An intent of the user based on the behavior pattern can be identified. The intent can be based on a previous behavior pattern of another user. Several probabilities that the user will meet one or more objectives can be determined based on the intent. The probabilities can be scored using and used to assign a policy to the first user. A next action can be recommended based on the policy and executed with respect to the user. The outcome of the recommended next action can be stored to the user data.
    Type: Application
    Filed: December 28, 2021
    Publication date: June 23, 2022
    Inventors: Yuxi Zhang, Kexin Xie, Shrestha Basu Mallick, Darrell Grissen
  • Patent number: 11210712
    Abstract: A system can recommend a next action for a user. A memory can store user data corresponding to the user and can include historic interaction points. A behavior pattern can be identified based on two or more interaction points stored in the user data. An intent of the user based on the behavior pattern can be identified. The intent can be based on a previous behavior pattern of another user. Several probabilities that the user will meet one or more objectives can be determined based on the intent. The probabilities can be scored using and used to assign a policy to the first user. A next action can be recommended based on the policy and executed with respect to the user. The outcome of the recommended next action can be stored to the user data.
    Type: Grant
    Filed: July 24, 2019
    Date of Patent: December 28, 2021
    Assignee: salesforce.com, inc.
    Inventors: Yuxi Zhang, Kexin Xie, Shrestha Basu Mallick, Darrell Grissen
  • Publication number: 20210157974
    Abstract: Methods, systems, and devices supporting data processing are described. In some systems, a data processing platform may support communication message analysis using machine learning. For example, a system may receive a set of communication messages (e.g., social media messages) and perform a machine learning process on the message contents and message interaction data to train a machine learned model. The system may further receive a subject line for a communication message for analysis, input the subject line into the machine learned model, and receive, as an output of the machine learned model, an engagement score based on the subject line. The engagement score may indicate an estimated probability that a user receiving the communication message opens the communication message (e.g., based on the subject line). A user—or the system—may modify the subject line based on the analysis to improve the engagement score.
    Type: Application
    Filed: June 15, 2020
    Publication date: May 27, 2021
    Inventors: Kexin Xie, Gokhan Cagrici, Daniel Keith Wilson, Shrestha Basu Mallick, Jonathan Daniel Showers Belkowitz, Jason Lestina, James Brewer, Daniel Louis Gasperut, Jeffrey Allen Zickgraf, Greg Lyman, Michael Ronald Brewer, Evan Black, Austin Rauschuber, Victoria Schultz, Matthew David Trepina, Peter Stadlinger
  • Publication number: 20210027338
    Abstract: A system can recommend a next action for a user. A memory can store user data corresponding to the user and can include historic interaction points. A behavior pattern can be identified based on two or more interaction points stored in the user data. An intent of the user based on the behavior pattern can be identified. The intent can be based on a previous behavior pattern of another user. Several probabilities that the user will meet one or more objectives can be determined based on the intent. The probabilities can be scored using and used to assign a policy to the first user. A next action can be recommended based on the policy and executed with respect to the user. The outcome of the recommended next action can be stored to the user data.
    Type: Application
    Filed: July 24, 2019
    Publication date: January 28, 2021
    Inventors: Yuxi Zhang, Kexin Xie, Shrestha Basu Mallick, Darrell Grissen
  • Patent number: 10826852
    Abstract: A database server may receive or monitor user engagement metadata corresponding to a plurality of communication messages transmitted to the users. The database server analyzes the metadata to determine optimal transmission frequencies for digital communication messages based on engagement rates received in the user engagement metadata.
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: November 3, 2020
    Assignee: salesforce.com, inc.
    Inventors: Zhao Jin, Shrestha Basu Mallick, Yacov Salomon, Kexin Xie, Sheng Loong Su, Todd Swardenski, Trent Albright, Armita Peymandoust, Michael Jones, Brian Brechbuhl, David Yourdon
  • Publication number: 20200322307
    Abstract: A cloud platform supports a digital communication system that identifies recommended communication frequencies based on past communication data. The cloud platform may support blending of weights applied to different engagement rates. Based on the weights, the system identifies recommended frequency ranges to maximize engagement rates, including the blended engagement rate using a redistribution simulation process.
    Type: Application
    Filed: July 9, 2019
    Publication date: October 8, 2020
    Inventors: Yuxi Zhang, Kexin Xie, Sheng Loong Su, Shrestha Basu Mallick
  • Publication number: 20200137008
    Abstract: A database server may receive or monitor user engagement metadata corresponding to a plurality of communication messages transmitted to the users. The database server analyzes the metadata to determine optimal transmission frequencies for digital communication messages based on engagement rates received in the user engagement metadata.
    Type: Application
    Filed: October 31, 2018
    Publication date: April 30, 2020
    Inventors: Zhao Jin, Shrestha Basu Mallick, Yacov Salomon, Kexin Xie, Sheng Loong Su, Todd Swardenski, Trent Albright, Armita Peymandoust, Michael Jones, Brian Brechbuhl, David Yourdon
  • Publication number: 20200134683
    Abstract: Computing systems, database systems, and related methods are provided for guiding a user defining a quote for a product. One method involves a server obtaining one or more values for one or more attributes of a quote from a client device coupled to the server over a network, obtaining an expected pricing model for the quote from a database, determining expected pricing information for the quote based on the one or more values for the one or more attributes using the model, and providing a graphical indication of the expected pricing information on the client device. The expected pricing model is determined based on historical relationships between quote attributes and price for previously-closed quotes.
    Type: Application
    Filed: October 31, 2018
    Publication date: April 30, 2020
    Applicant: salesforce.com, inc.
    Inventors: Daniel Boren, Shrestha Basu Mallick, Glenn Dearing, Robert DeSisto, Arun Kumar Jagota
  • Patent number: 8548283
    Abstract: An optical structure includes an optical waveguide and at least one photonic crystal structure. The optical structure also includes a structural portion mechanically coupled to the optical waveguide and the at least one photonic crystal structure such that a region substantially bounded by the structural portion, the optical waveguide, and the at least one photonic crystal structure has a specified volume.
    Type: Grant
    Filed: July 20, 2012
    Date of Patent: October 1, 2013
    Assignee: The Board of Trustees of the Leland Stanford Junior University
    Inventors: Onur Kilic, Michel J. F. Digonnet, Gordon S. Kino, Olav Solgaard, Shrestha Basu Mallick, Onur Can Akkaya
  • Publication number: 20130022307
    Abstract: An optical structure includes an optical waveguide and at least one photonic crystal structure. The optical structure also includes a structural portion mechanically coupled to the optical waveguide and the at least one photonic crystal structure such that a region substantially bounded by the structural portion, the optical waveguide, and the at least one photonic crystal structure has a specified volume.
    Type: Application
    Filed: July 20, 2012
    Publication date: January 24, 2013
    Applicant: The Board of Trustees of the Leland Stanford Junior University
    Inventors: Onur Kilic, Michel J.F. Digonnet, Gordon S. Kino, Olav Solgaard, Shrestha Basu Mallick, Onur Can Akkaya
  • Patent number: 8249400
    Abstract: An optical structure on an optical fiber and a method of fabrication is provided. The optical structure includes an end of an optical fiber and a layer formed on the end of the optical fiber. The layer comprises one or more first portions having a first optical pathlength in a direction perpendicular to the layer and one or more second portions having a second optical pathlength in the direction perpendicular to the layer, the second optical pathlength different from the first optical pathlength.
    Type: Grant
    Filed: October 8, 2009
    Date of Patent: August 21, 2012
    Assignee: The Board of Trustees of the Leland Stanford Junior University
    Inventors: Onur Kilic, Michel J. F. Digonnet, Gordon S. Kino, Olav Solgaard, Shrestha Basu Mallick, Onur Can Akkaya
  • Publication number: 20100092125
    Abstract: An optical structure on an optical fiber and a method of fabrication is provided. The optical structure includes an end of an optical fiber and a layer formed on the end of the optical fiber. The layer comprises one or more first portions having a first optical pathlength in a direction perpendicular to the layer and one or more second portions having a second optical pathlength in the direction perpendicular to the layer, the second optical pathlength different from the first optical pathlength.
    Type: Application
    Filed: October 8, 2009
    Publication date: April 15, 2010
    Applicant: The Board of Trustees of the Leland Stanford Junior University
    Inventors: Onur Kilic, Michel J.F. Digonnet, Gordon S. Kino, Olav Solgaard, Shrestha Basu Mallick, Onur Can Akkaya
  • Patent number: 7630589
    Abstract: An acoustic sensor and a method of fabricating an acoustic sensor are provided. The acoustic sensor includes at least one photonic crystal structure and an optical fiber having an end optically coupled to the at least one photonic crystal structure. The acoustic sensor further includes a structural portion mechanically coupled to the at least one photonic crystal structure and to the optical fiber. The at least one photonic crystal structure, the optical fiber, and the structural portion substantially bound a region having a volume such that a frequency response of the acoustic sensor is generally flat in a range of acoustic frequencies.
    Type: Grant
    Filed: January 9, 2008
    Date of Patent: December 8, 2009
    Assignee: The Board of Trustees of the Leland Stanford Junior University
    Inventors: Onur Kilic, Michel J. F. Digonnet, Gordon S. Kino, Olav Solgaard, Shrestha Basu Mallick, Onur Can Akkaya