Abstract: As disclosed herein, an in-store feedback system permits shoppers to provide positive or negative feedback for a particular item using gestures or spoken language. To do so, the feedback system includes a gaze tracking module that identifies what product a shopper is currently focusing on. For example, a rack, which may contain multiple rows of shelves, is divided into a grid that includes a plurality of cells. By determining what cell the shopper is currently staring at, the gaze tracking system can identify a particular item by knowing which items are placed in which cell. The in-store feedback system may also include a gesture recognition system that identifies and decodes a gesture made by the shopper. For example, a thumbs up is positive feedback but a thumbs down is negative feedback. By recognizing the gesture, the gesture recognition system assigns positive or negative feedback to the item.

Abstract: As disclosed herein, an in-store feedback system permits shoppers to provide positive or negative feedback for a particular item using gestures or spoken language. To do so, the feedback system includes a gaze tracking module that identifies what product a shopper is currently focusing on. For example, a rack, which may contain multiple rows of shelves, is divided into a grid that includes a plurality of cells. By determining what cell the shopper is currently staring at, the gaze tracking system can identify a particular item by knowing which items are placed in which cell. The in-store feedback system may also include a gesture recognition system that identifies and decodes a gesture made by the shopper. For example, a thumbs up is positive feedback but a thumbs down is negative feedback. By recognizing the gesture, the gesture recognition system assigns positive or negative feedback to the item.