Abstract: A remote diagnosis and treatment system and a remote diagnosis and treatment method are provided. The remote diagnosis and treatment method includes: establishing an online clinic room and adding a first terminal device and a second terminal device to the online clinic room by a server; in response to receiving a first end signal from the first terminal device, removing the first terminal device from the online clinic room, adding a patient corresponding to the second terminal device to a service-waiting queue, and transmitting the service-waiting queue to a third terminal device by the server; transmitting a first join signal corresponding to the second terminal device to the server according to the service-waiting queue by the third terminal device; and adding the third terminal device to the online clinic room according to the first join signal by the server.