Abstract: A method of measuring customer satisfaction with a product. The method may assess customer satisfaction from information collected after purchasing the product. This post-purchase information may be collected, for example, by monitoring customer expressions made while interacting with the product. Optionally, the settings and operating conditions of the product may be separately monitored and cross-referenced with the customer expressions to tie the expressions with specific characteristics of the product.

Abstract: A method of measuring customer satisfaction with a product. The method may assess customer satisfaction from information collected after purchasing the product. This post-purchase information may be collected, for example, by monitoring customer expressions made while interacting with the product. Optionally, the settings and operating conditions of the product may be separately monitored and cross-referenced with the customer expressions to tie the expressions with specific characteristics of the product.

Abstract: The invention involves a system and a method of inspecting a selected part design from an inventory of computer-aided part designs for die compliance as to the part design's geometric characteristics of die lock, draft, and sharp edge. The invention provides for an improvement of inspecting a computer-aided part design in order to lessen insufficient inspections which lead to manufacturing infeasibilities. The invention includes selecting a part design, defining a die open direction, evaluating die lock and draft characteristics of the selected part design, and evaluating sharp edge characteristics of the selected part design.