Abstract: A non-transitory computer-readable storage medium storing an evaluation program that causes a computer to execute a process, the process including receiving designation of a software, obtaining an execution condition used for an execution request for the designated software based on information stored in a memory, the execution request having been issued by the specified software, the information associating the designated software with the execution condition, executing the execution request for the designated software, by using the acquired execution condition, acquiring log information regarding an execution of the designated software when the designated software is executed in response to the execution request, performing an evaluation related to the specified software, based on the acquired log information, and outputting an evaluation result.

Abstract: A retrieval support method including acquiring, for each of a plurality of categories relating to computer systems, frequency information including a frequency of occurrence of each of a plurality of terms included in pieces of text information on the computer systems, specifying, a plurality of first terms and a plurality of second terms, the plurality of first terms being terms which is not used in common to the plurality of categories, the plurality of second terms being a terms which is used in common, generating correspondence information, for each of the plurality of first terms, that associates selected first term with at least one of the plurality of second terms which is included in a piece of text information including the selected first term, and generating specified information to identify each combination of first terms, belonging to different category among the plurality of categories, that have correlativity.

Abstract: An operation management apparatus includes a storage unit and a processor. The storage unit stores therein operation scenario execution information including a first operation scenario and parallel execution information. The first operation scenario indicates an order of execution of a plurality of operation manipulations for a plurality of servers. The parallel execution information indicates whether the respective operation manipulations are to be executed in parallel with another operation manipulation. The processor acquires availability information indicating whether the respective servers are available. The processor generates execution determination information on basis of the operation scenario execution information when the availability information indicates existence of an unavailable server. The execution determination information indicates whether respective first operation manipulations are to be actually executed in execution of the first operation scenario.

Abstract: An evaluation apparatus includes a memory and a processor configured to specify, in response to receiving an answer regarding a first incident, a first incident category related to the first incident in accordance with management information of a plurality of incidents, select a first criterion related to the specified first incident category from criterions regarding evaluation for each incident category, perform evaluation of the answer in accordance with the selected first criterion, and perform outputting a result of the evaluation of the answer.

Abstract: A non-transitory computer-readable storage medium storing an incident analysis program having: generating a new incident-related request database by extracting, from a request management database including request data in which requests issued from first service systems of a first cloud service vendor to second service systems of a second cloud service vendor, response times to the requests, and timings of the requests, new incident-related request data of requests issued at the new incident occurred from an issuing source first service system to an issuing destination second service system; extracting, from a plurality of past incident-related request databases generated at incidents in the past, a past incident-related request database whose transition tendency of the response time has a correlation with the new incident-related request database: and identifying a second service system estimated to be responsible for the past incident, as a second service system estimated to be responsible for the new incid

Abstract: A non-transitory computer-readable storage medium storing an evaluation program that causes a computer to execute a process, the process including receiving designation of a software, obtaining an execution condition used for an execution request for the designated software based on information stored in a memory, the execution request having been issued by the specified software, the information associating the designated software with the execution condition, executing the execution request for the designated software, by using the acquired execution condition, acquiring log information regarding an execution of the designated software when the designated software is executed in response to the execution request, performing an evaluation related to the specified software, based on the acquired log information, and outputting an evaluation result.

Abstract: A data management device includes a memory and processor configured to perform a process including storing a management information piece in the memory each time a request for manipulation issued during execution of each processing program is a request for acquiring, referencing, or updating a data set, the management information piece associating the processing program with the data set targeted for the manipulation; identifying, upon input of notice indicating termination of use of a first processing program, one or more data sets associated with the first processing program based on one or more management information pieces corresponding to the first processing program; and determining, for each of the identified data sets, that the identified data set is deletable when, in the memory, there is no management information piece corresponding to a second processing program being different from the first processing program and associated with the identified data set.

Abstract: A retrieval support method including acquiring, for each of a plurality of categories relating to computer systems, frequency information including a frequency of occurrence of each of a plurality of terms included in pieces of text information on the computer systems, specifying, a plurality of first terms and a plurality of second terms, the plurality of first terms being terms which is not used in common to the plurality of categories, the plurality of second terms being a terms which is used in common, generating correspondence information, for each of the plurality of first terms, that associates selected first term with at least one of the plurality of second terms which is included in a piece of text information including the selected first term, and generating specified information to identify each combination of first terms, belonging to different category among the plurality of categories, that have correlativity.

Abstract: An operation management apparatus includes a storage unit and a processor. The storage unit stores therein operation scenario execution information including a first operation scenario and parallel execution information. The first operation scenario indicates an order of execution of a plurality of operation manipulations for a plurality of servers. The parallel execution information indicates whether the respective operation manipulations are to be executed in parallel with another operation manipulation. The processor acquires availability information indicating whether the respective servers are available. The processor generates execution determination information on basis of the operation scenario execution information when the availability information indicates existence of an unavailable server. The execution determination information indicates whether respective first operation manipulations are to be actually executed in execution of the first operation scenario.