Patents by Inventor Shuuichi Nozaki

Shuuichi Nozaki has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Monitoring system for automated teller machine and monitoring apparatus for automated teller machine
    Patent number: 6918536
    Abstract: A monitoring apparatus for an automated teller machine (ATM), a call center, and a monitoring system. Even when a call center installed in an area is not in its service hours, the system can cope with an inquiry from a user in real time and realize a smooth 24-hour service. The system includes the ATM, the call center for monitoring and controlling the state of the automated teller machine at a remote place, and the monitoring apparatus for sequentially registering run information received from the ATM, service information and operator information received from various locations in the world. When receiving an inquiry from a user, the monitoring apparatus refers to information previously held in a storage within the monitoring apparatus, transmits the inquiry to the call center in service, and also transmits machine information and operation information of the monitoring apparatus from the monitoring apparatus to the call center.
    Type: Grant
    Filed: July 14, 2003
    Date of Patent: July 19, 2005
    Assignee: Hitachi, Ltd.
    Inventors: Shuuichi Nozaki, Yoshiko Kinoshita, Toshiyuki Yamauchi
  • Monitoring system for automated teller machine and monitoring apparatus for automated teller machine
    Publication number: 20040050927
    Abstract: A monitoring apparatus for an automated teller machine (ATM), a call center, and a monitoring system. Even when a call center installed in an area is not in its service hours, the system can cope with an inquiry from a user in real time and realize a smooth 24-hour service. The system includes the ATM, the call center for monitoring and controlling the state of the automated teller machine at a remote place, and the monitoring apparatus for sequentially registering run information received from the ATM, service information and operator information received from various locations in the world. When receiving an inquiry from a user, the monitoring apparatus refers to information previously held in a storage within the monitoring apparatus, transmits the inquiry to the call center in service, and also transmits machine information and operation information of the monitoring apparatus from the monitoring apparatus to the call center.
    Type: Application
    Filed: July 14, 2003
    Publication date: March 18, 2004
    Inventors: Shuuichi Nozaki, Yoshiko Kinoshita, Toshiyuki Yamauchi