Patents by Inventor Silvia Tenenti

Silvia Tenenti has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9276966
    Abstract: An Internet protocol multimedia subsystem (IMS) application executes services, such as (Internet Protocol) IP contact center services, accessible over different access channels. An IMS application server includes a service creation layer operable to provide components for creating a hosted service, testing the hosted service and deploying the hosted service into a service execution layer. The service execution layer includes service logic components operable to execute the hosted service, and communication components operable to connect to an external service involved in executing the hosted service.
    Type: Grant
    Filed: April 15, 2010
    Date of Patent: March 1, 2016
    Assignee: Accenture Global Services Limited
    Inventors: Silvia Tenenti, Mabel Pecorone
  • Patent number: 8001420
    Abstract: An end user control configuration (EUC) system with dynamic user interface provides a user friendly tool for consumers to self-provision and manage network services such as Voice over Internet Protocol (VoIP) services. The EUC system dynamically generates graphical user interface (GUI) renderings that assist users in the completion of tasks related to provisioning, and managing network services. The EUC system allows telecommunication service providers to effectively hide the complexity of operational support systems (OSS) and the network elements that deliver the network services. The EUC system solves the technical problems of reducing the cycle-time to self-provision network services, assisting users to complete the tasks required to activate, and manage network services, and actually activating and managing the network services.
    Type: Grant
    Filed: May 3, 2010
    Date of Patent: August 16, 2011
    Assignee: Accenture Global Services Limited
    Inventor: Silvia Tenenti
  • Publication number: 20100265940
    Abstract: An Internet protocol multimedia subsystem (IMS) application executes services, such as (Internet Protocol) IP contact center services, accessible over different access channels. An IMS application server includes a service creation layer operable to provide components for creating a hosted service, testing the hosted service and deploying the hosted service into a service execution layer. The service execution layer includes service logic components operable to execute the hosted service, and communication components operable to connect to an external service involved in executing the hosted service.
    Type: Application
    Filed: April 15, 2010
    Publication date: October 21, 2010
    Inventors: Silvia Tenenti, Mabel Pecorone
  • Publication number: 20100218041
    Abstract: An end user control configuration (EUC) system with dynamic user interface provides a user friendly tool for consumers to self-provision and manage network services such as Voice over Internet Protocol (VoIP) services. The EUC system dynamically generates graphical user interface (GUI) renderings that assist users in the completion of tasks related to provisioning, and managing network services. The EUC system allows telecommunication service providers to effectively hide the complexity of operational support systems (OSS) and the network elements that deliver the network services. The EUC system solves the technical problems of reducing the cycle-time to self-provision network services, assisting users to complete the tasks required to activate, and manage network services, and actually activating and managing the network services.
    Type: Application
    Filed: May 3, 2010
    Publication date: August 26, 2010
    Applicant: Accenture Global Services GmbH
    Inventor: Silvia Tenenti
  • Patent number: 7711984
    Abstract: An end user control configuration (EUC) system with dynamic user interface provides a user friendly tool for consumers to self-provision and manage network services such as Voice over Internet Protocol (VoIP) services. The EUC system dynamically generates graphical user interface (GUI) renderings that assist users in the completion of tasks related to provisioning, and managing network services. The EUC system allows telecommunication service providers to effectively hide the complexity of operational support systems (OSS) and the network elements that deliver the network services. The EUC system solves the technical problems of reducing the cycle-time to self-provision network services, assisting users to complete the tasks required to activate, and manage network services, and actually activating and managing the network services.
    Type: Grant
    Filed: June 12, 2007
    Date of Patent: May 4, 2010
    Assignee: Accenture Global Services GmbH
    Inventor: Silvia Tenenti
  • Publication number: 20080270597
    Abstract: An end user control configuration (EUC) system with dynamic user interface provides a user friendly tool for consumers to self-provision and manage network services such as Voice over Internet Protocol (VoIP) services. The EUC system dynamically generates graphical user interface (GUI) renderings that assist users in the completion of tasks related to provisioning, and managing network services. The EUC system allows telecommunication service providers to effectively hide the complexity of operational support systems (OSS) and the network elements that deliver the network services. The EUC system solves the technical problems of reducing the cycle-time to self-provision network services, assisting users to complete the tasks required to activate, and manage network services, and actually activating and managing the network services.
    Type: Application
    Filed: June 12, 2007
    Publication date: October 30, 2008
    Inventor: Silvia Tenenti