Abstract: The invention relates to remote access systems and methods using automatic speech recognition to access a computer system. The invention also relates to an intelligent agent resident on the computer system for facilitating remote access to, and receipt of, information on the computer system through speech recognition or text-to-speech read-back. The remote access systems and methods can be used by a user of the computer system while traveling. The user can dial into a server system which is configured to interact with the user by automatic speech recognition and text-to-speech conversion. The server system establishes a connection to an intelligent agent running on the user's remotely located computer system by packet communication over a public network. The intelligent agent sources information on the user's computer system or a network accessible to the computer system, processes the information and transmits it to the server system over the public network.

Abstract: A method for delivering content to a plurality of mobile devices communicatively coupled to each other via BLUETOOTH technology and participating in a communication network is provided. The content includes a plurality of data types and is delivered from a service provider to at least one of the mobile devices depending on the characteristics of the data and the characteristics of the device. The method includes the steps of associating a user with a global profile having the characteristics of the devices and user attributes, storing the global profile on the service provider; dynamically selecting an optimal communication protocol for transport of the content based on the data type and selecting at least one of the mobile devices being best suited to receive the data type. Thus, the content is routed to one of the devices in accordance with the global profile, data characteristics and prevailing network conditions.