Abstract: A communications system comprising a Web server hosting a Web site accessible via the Internet by first and second users, wherein the Web server is configured to allow the first user to send an electronic communication to the second user, the Web server being configured to receive identification details from the first user and an electronic communication from the first user, the Web server being configured to retain the electronic communication and, upon receiving identification details from the second user, to allow the second user to view open the electronic communication, wherein the Web server retains status information indicating whether the electronic communication has been opened by the second user, the status information being accessible to at least the first user.