Abstract: Systems and methods are described for determining a set of three quality metrics for audio and/or video signals transmitted through a packet network. The set of three metrics provide more insight into which factors are affecting the quality of the received signal as perceived by the end-user. These three quality metrics measure reductions in quality due to lossy media transmission, packet loss concealment from packet loss and/or packet/frame jitter, and long periods of silence and/or frozen video. Because each metric quantifies a different aspect of transmitted quality, a deficiency in the transmitted signal can be identified by reference to the set.

Abstract: This invention relates to a method of defining an optimised set of test sequences for use with a packet based perceptual quality evaluation processor associated with an edge-device that receives packets containing speech data and converts said packets to a speech signal, the method comprising the steps of: defining a set of quality targets which should be produced when a test sequence of packets is processed by the edge-device; determining a value for a degradation parameter for each quality target wherein a test sequence having a degradation according to said value will substantially produce said quality target when said test sequence is processed by the edge-device.