Abstract: A network support system accesses a plurality of databases, each storing information regarding a characteristic of the network. The network support system includes: a user interface having a graphical display device for accepting requests for information from a user, a selector means for selecting the appropriate database(s) for each request for information, and a plurality of database integrators, each associated with one of the databases, for receiving requests for information, interrogating the associated database, and sending information to the user interface. In use, the user interface combines information from a plurality of databases in accordance to the characteristics of the network represented by the information, and displays the combined information via the graphical display device. The network support system allows for improved planning management, or utilization of a network, in particular a telecommunications network.