Abstract: A video call mediating method includes: connecting, by a first terminal and a second terminal, to a video call platform; extracting a first identifier (ID) of a user of the first terminal and a second ID of a user of the second terminal, that is not displayed on the first terminal and the second terminal, during a video call; creating a first identification code for the first terminal and a second identification code of the second terminal from the first ID and the second ID, respectively; establishing a first video call session between the first terminal and the second terminal; creating a first image and a second image corresponding to the first terminal and the second terminal, respectively, with reference to the first identification code and the second identification code, respectively; and displaying the first image and the second image on a display of the first terminal and on a display of the second terminal, respectively.