Abstract: A computing platform may communicate with a device agent to receive digital system maintenance reporting, which may include information regarding steps taken to resolve issues of a digital system during a troubleshooting process. The computing platform may analyze the steps taken, and determine whether the steps resolved the troubleshooting. The computing platform may filter ineffective steps, and store steps associated with successful solutions in one or more distributed databases. The computing platform may receive information identifying a problem faced by a different system. The computing platform may analyze the distributed database to identify similar steps that successfully resolved the problem in the past, and mitigate the problem using the similar successful steps.

Abstract: A computing platform may communicate with a device agent to receive digital system maintenance reporting, which may include information regarding steps taken to resolve issues of a digital system during a troubleshooting process. The computing platform may analyze the steps taken, and determine whether the steps resolved the troubleshooting. The computing platform may filter ineffective steps, and store steps associated with successful solutions in one or more distributed databases. The computing platform may receive information identifying a problem faced by a different system. The computing platform may analyze the distributed database to identify similar steps that successfully resolved the problem in the past, and mitigate the problem using the similar successful steps.

Abstract: A computing platform may communicate with a device agent to receive digital system maintenance reporting, which may include information regarding steps taken to resolve issues of a digital system during a troubleshooting process. The computing platform may analyze the steps taken, and determine whether the steps resolved the troubleshooting. The computing platform may filter ineffective steps, and store steps associated with successful solutions in one or more distributed databases. The computing platform may receive information identifying a problem faced by a different system. The computing platform may analyze the distributed database to identify similar steps that successfully resolved the problem in the past, and mitigate the problem using the similar successful steps.

Abstract: A computing platform may communicate with a device agent to receive digital system maintenance reporting, which may include information regarding steps taken to resolve issues of a digital system during a troubleshooting process. The computing platform may analyze the steps taken, and determine whether the steps resolved the troubleshooting. The computing platform may filter ineffective steps, and store steps associated with successful solutions in one or more distributed databases. The computing platform may receive information identifying a problem faced by a different system. The computing platform may analyze the distributed database to identify similar steps that successfully resolved the problem in the past, and mitigate the problem using the similar successful steps.

Abstract: Systems, apparatus, and computer program products are presented that provide for assessing technology-related business project maturity across various change platforms, otherwise referred to as change types. Embodiments of the invention herein disclosed take into account both qualitative and quantitative analysis of practices within each business practice to result in a current state assessment of the project's maturity level. In this regard, embodiments of the invention leverage both industry best practices and internal (i.e., business/enterprise) as a means of assessing project maturity. Additionally opportunities for improving maturity and/or driving project efficiency are identified and exemplary practices may also be identified.