Abstract: In some examples, a system may be configured to obtain a set of features of a set of users including one or more features of transaction of the set of users and one or more features of engagement data of the set of users. Additionally, the system may be configured to implement a first set of operations that generate output data including a plurality of churn scores, based on the set of features. In some examples, each churn score of the plurality of churn scores being associated with a particular user of the set of users and characterize a likelihood of a churn event of the corresponding user.

Abstract: In some examples, a system may be configured to obtain a set of features of a set of users including one or more features of transaction of the set of users and one or more features of engagement data of the set of users. Additionally, the system may be configured to implement a first set of operations that generate output data including a plurality of churn scores, based on the set of features. In some examples, each churn score of the plurality of churn scores being associated with a particular user of the set of users and characterize a likelihood of a churn event of the corresponding user.

Abstract: A fulfillment intent system can include a computing device configured to receive an indication of an event occurring from a user device and obtain a set of historical data associated with a user identifier indicated by the user device. The computing device is further configured to determine a fulfillment parameter by applying a machine learning model to the set of historical data and obtain a set of item identifiers based on the indication. The computing device is also configured to organize the set of item identifiers based on the fulfillment parameter and transmit the set of item identifiers to the user device for display on a user interface of the user device.

Abstract: A consideration intent system can include a computing device configured to receive an indication of an event occurring from a user device, obtain a set of parameters associated with the event and retrieve a set of item intent values corresponding to the set of items. The computing device is configured to determine a first value based on at least one parameter of the set of parameters and classify the event as one of: (i) low consideration intent and (ii) high consideration intent by inputting the set of item intent values and the first value as features to a machine learning algorithm. The computing device is configured to, based on the classification, identify a set of recommendation models, generate a set of recommended item identifiers by implementing at least one recommendation model of the set of recommendation models, and transmit the set of recommended item identifiers to the user device.

Abstract: In some examples, a system may be configured to obtain a set of features of a set of users including one or more features of transaction of the set of users and one or more features of engagement data of the set of users. Additionally, the system may be configured to implement a first set of operations that generate output data including a plurality of churn scores, based on the set of features. In some examples, each churn score of the plurality of churn scores being associated with a particular user of the set of users and characterize a likelihood of a churn event of the corresponding user.

Abstract: This application relates to apparatus and methods for automatically determining and providing digital customer insights based on historical customer data. In some examples, a computing device obtains user data for a user. In response, the computing device receives a plurality of product types relevant to the user and their corresponding relevance scores. For each product type, the computing device then receives a set of attributes, where each attribute is associated with an affinity score for the user. The computing device determines, for each product type, an overall score for each attribute and product type pair based on the relevance score for the product type and the affinity score for the corresponding attribute. At least one attribute and product type pair is presented to the user based on the corresponding overall score.