Abstract: A system, method, and computer program product provide computerized services to multiple enterprises. A developer creates each service according to a template, which includes both core functionality common to all services, and individualized functionality specific to the service. The developer either deactivates, or activates and configures, each function in the core based on a service level agreement with the particular enterprise for which the service was created. The template provides a wide variety of core functions, including dynamic data transformation, auditing, logging, exception handling, performance monitoring, service availability, reporting, security, and dynamic reconfiguring. After the service is deployed, it begins to report performance and usage data to a monitoring system. Based on these data, the system calculates an amount to charge the enterprise for use of the given service.

Abstract: A system, method, and computer program product provide computerized services to multiple enterprises. A developer creates each service according to a template, which includes both core functionality common to all services, and individualized functionality specific to the service. The developer either deactivates, or activates and configures, each function in the core based on a service level agreement with the particular enterprise for which the service was created. The template provides a wide variety of core functions, including dynamic data transformation, auditing, logging, exception handling, performance monitoring, service availability, reporting, security, and dynamic reconfiguring. After the service is deployed, it begins to report performance and usage data to a monitoring system. Based on these data, the system calculates an amount to charge the enterprise for use of the given service.