Patents by Inventor Sourav RATH

Sourav RATH has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEM AND METHODS TO DERIVE KNOWLEDGE BASE ARTICLE RELEVANCY SCORE
    Publication number: 20240020617
    Abstract: Coaching systems and methods, and non-transitory computer readable media, include analyzing an agent's interactions to identify knowledge gaps and specific topics where an agent has difficulties. An algorithm uses bootstrap sampling to verify that an agent's scores are significantly different from other agents' scores. The algorithm further uses a mutual information score to find topics that are associated with interactions having a high knowledge gap score.
    Type: Application
    Filed: July 13, 2022
    Publication date: January 18, 2024
    Inventors: Shay DINER, Gennadi LEMBERSKY, Animesh UDAWAT, Sourav RATH, Mahesh BAIRAGI, Amol ANWADE
  • SYSTEM AND METHOD FOR OPERATING AN EFFECTIVE GAMIFICATION APPLICATION PURSUIT
    Publication number: 20230289703
    Abstract: A computerized-method for operating an effective cloud-based gamification application pursuit is provided herein. In a cloud-computing environment comprising a plurality of tenants, a cloud-based gamification application, a data store of pursuit-data, and a database of pursuit-templates, the cloud-based gamification application is associated with each on-premise Performance Management (PM) application of each tenant and operating a pursuit-module.
    Type: Application
    Filed: March 13, 2022
    Publication date: September 14, 2023
    Inventors: Aniket PAL, Sourav RATH
  • End-to-end encrypted interactive messaging using message templates
    Patent number: 11750574
    Abstract: Exemplary embodiments relate to techniques for end-to-end encrypted interactive messaging between users of a communication system. For example, the interactive messaging may be based on a message template. An end-to-end encrypted message may be sent to a recipient. The encrypted message may contain at least a template identifier associated with the message template and one or more dynamic parameters. The receiving device may decrypt the message and hydrate the message template with the one or more dynamic parameters.
    Type: Grant
    Filed: November 9, 2020
    Date of Patent: September 5, 2023
    Assignee: WhatsApp LLC
    Inventors: Aman Jain, Sanat Sourav Rath, Anand Prasad