Patents by Inventor Spencer Holland Touchberry

Spencer Holland Touchberry has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230115654
    Abstract: Disclosed herein is a method and related system for providing assistance to a user of a service provider (SP). The method comprises receiving and storing user background information for a user in a user database in a memory of the SP, the background information comprising user account information that is accessible by the SP. The method further comprises receiving and storing temporary advisor (TA) information for a plurality of TAs in a TA database in the memory. A matching engine determines an occurrence of a trigger event related to the user account information. Responsive to the trigger event, the method comprises storing user current information in the user database, matching the user with one or more TAs of the plurality of TAs for an interaction, communicating, with the user, information related to the matched TA(s) for an interaction, and receiving and storing interaction information related to the interaction.
    Type: Application
    Filed: June 18, 2018
    Publication date: April 13, 2023
    Inventors: Kathy McLeod Balding, Meghan A. Duthie, Robin Leavitt, Gwendoria M. Salley, Spencer Holland Touchberry
  • Patent number: 11282121
    Abstract: A computer-implemented system and method are provided for obtaining and providing product information to a user. The method comprises creating, with a processor of a purchase evaluation system, a user profile comprising a plurality of purchasing decision factors with each having a respective weight. The method further comprises receiving a product identifier that identifies a product being considered for purchase by a user, and then building or retrieving, in real-time, a product profile based on the product identifier that contains a plurality of product factors corresponding to the purchasing decision factors, each of which contain a value representing a score of the product's relationship to the respective product factor. The method then evaluates the product based on a function that incorporates the purchasing decision factors and the product factors, and creates display data for displaying the identified product and the product evaluation on a display.
    Type: Grant
    Filed: September 17, 2020
    Date of Patent: March 22, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Corey Michael Nelson, Spencer Holland Touchberry, November Michelle Champion, Gwendoria M. Salley
  • Patent number: 10878474
    Abstract: A computer-implemented system and method are provided for obtaining and providing product information to a user. The method comprises creating, with a processor of a purchase evaluation system, a user profile comprising a plurality of purchasing decision factors with each having a respective weight. The method further comprises receiving a product identifier that identifies a product being considered for purchase by a user, and then building or retrieving, in real-time, a product profile based on the product identifier that contains a plurality of product factors corresponding to the purchasing decision factors, each of which contain a value representing a score of the product's relationship to the respective product factor. The method then evaluates the product based on a function that incorporates the purchasing decision factors and the product factors, and creates display data for displaying the identified product and the product evaluation on a display.
    Type: Grant
    Filed: December 29, 2017
    Date of Patent: December 29, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Corey Michael Nelson, Spencer Holland Touchberry, November Michelle Champion, Gwendoria M. Salley
  • Patent number: 10595159
    Abstract: Various examples are directed to systems and methods for provisioning news items. A news provisioning application may apply user interest data to select a first news item from news data and determine that the first news item is negative for the first user based at least in part on the financial data. The news provisioning application may receive, from a first network-enabled device, physiological data describing a physiological condition of the first user at a first time and determine to provide the first news item to the first user based at least in part on the physiological data. The news provisioning application may send to a second network-enabled device, alert data instructing the second network-enabled device to modify the operation of the second network-enabled device to generate an alert indicating the first news item.
    Type: Grant
    Filed: June 27, 2018
    Date of Patent: March 17, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Corey Michael Nelson, Spencer Holland Touchberry, November Michelle Champion, Gwendoria M. Salley
  • Patent number: 10038975
    Abstract: Various examples are directed to systems and methods for provisioning news items. A news provisioning application may apply user interest data to select a first news item from news data and determine that the first news item is negative for the first user based at least in part on the financial data. The news provisioning application may receive, from a first network-enabled device, physiological data describing a physiological condition of the first user at a first time and determine to provide the first news item to the first user based at least in part on the physiological data. The news provisioning application may send to a second network-enabled device, alert data instructing the second network-enabled device to modify the operation of the second network-enabled device to generate an alert indicating the first news item.
    Type: Grant
    Filed: November 10, 2016
    Date of Patent: July 31, 2018
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Corey Michael Nelson, Spencer Holland Touchberry, November Michelle Champion, Gwendoria M. Salley