Abstract: The present disclosure relates to systems and methods for synchronizing device states across two distributed systems. Various embodiments include a convergence mechanism also referred to as a device resync engine. The basis of the present system and methods is that any and every operation done between the two distributed systems, via Application Programming Interfaces (API's), pushes the system towards re-synchronization. This is achieved by providing an active feedback of the user's device state on every user action. For example, a user performs an authentication on one device; the two systems complete the authentication and additionally ensure all states of all devices owned by the user are in sync. By performing these small corrections for every user, the present systems and methods are able to re-converge into a synchronized state while keeping compute expanses low and process efficient.

Abstract: Systems and methods include, in a cloud node executing a security service, causing a mobile device to perform a validation check to determine if the mobile device is any of fake, counterfeit, jailbroken, and rooted; responsive to successful validation, allowing traffic to and from the mobile device through the security service; and responsive to unsuccessful validation, preventing traffic to and from the mobile device through the security service. The systems and methods can further include, prior to the causing, requiring the mobile device to install and launch an application, wherein registration with the security service requires the application; and performing the validation check via the application and a fake check service.

Abstract: Systems and methods include, responsive to a request to access an application, wherein the application is in one of a public cloud, a private cloud, and an enterprise network, and wherein the user device is remote over the Internet, determining if a user of the user device is permitted to access the application; determining a posture of the user device; and allowing access to the application based on whether the user is permitted to access the application and based on the posture of the user device.

Abstract: Systems and methods implemented by an application executed on a user device for service discovery and connectivity include, responsive to joining a new network, performing a Dynamic Host Configuration Protocol (DHCP) operation to obtain network configuration parameters; receiving a DHCP message in response with the network configuration parameters; via an application executed on the user device for service discovery and connectivity analyzing data in the DHCP message to determine one or more forwarding profiles on the new network, wherein the one or more forwarding profiles are based on a location or trust of the new network; and automatically installing the determined one or more forwarding profiles.

Abstract: Techniques for using traceroute with tunnels and cloud-based systems for determining measures of network performance are presented. Systems and methods include receiving a request, from a client, for one or more of a first trace of a tunnel and a second trace to a destination; checking a cache at the node for results from previous traces of the first trace and the second trace; responsive to the results not being in the cache, performing one or more of the first trace and the second trace; and providing the results to the client so that the client aggregates the results with details from one or more additional legs to provide an overall view of a service path between the client and the destination.

Abstract: Systems and methods for analyzing digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; based on user experience metrics collected by the inline monitoring and stored in a logging analysis system, obtaining user experience metrics for one or more users for a given time epoch and for a given application; determining a user experience score for the one or more users for the given time epoch and for the given application based on the obtained user experience metrics; and providing a graphical user interface displaying data related to various user experience scores for various users over various time epochs with various applications.

Abstract: Systems and methods for monitoring digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; responsive to a user executing a specific application, obtaining device and application metrics for the user from the associated user device related to usage of specific application; obtaining network metrics from the cloud system related to network performance of the specific application; and providing the device and application metrics and the network metrics to a logging and analytics system for quantifying digital user experience of the specific application.

Abstract: Systems and methods include, in a cloud node executing a security service, causing a mobile device to perform a validation check to determine if the mobile device is any of fake, counterfeit, jailbroken, and rooted; responsive to successful validation, allowing traffic to and from the mobile device through the security service; and responsive to unsuccessful validation, preventing traffic to and from the mobile device through the security service. The systems and methods can further include, prior to the causing, requiring the mobile device to install and launch an application, wherein registration with the security service requires the application; and performing the validation check via the application and a fake check service.

Abstract: Systems and methods for monitoring digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; responsive to a user executing a specific application, obtaining device and application metrics for the user from the associated user device related to usage of specific application; obtaining network metrics from the cloud system related to network performance of the specific application; and providing the device and application metrics and the network metrics to a logging and analytics system for quantifying digital user experience of the specific application.

Abstract: Systems and methods for analyzing digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; based on user experience metrics collected by the inline monitoring and stored in a logging analysis system, obtaining user experience metrics for one or more users for a given time epoch and for a given application; determining a user experience score for the one or more users for the given time epoch and for the given application based on the obtained user experience metrics; and providing a graphical user interface displaying data related to various user experience scores for various users over various time epochs with various applications.

Abstract: Systems and methods implemented by an application executed on a user device for service discovery and connectivity include, responsive to joining a new network, performing a Dynamic Host Configuration Protocol (DHCP) operation to obtain network configuration parameters; receiving a DHCP message in response with the network configuration parameters; via an application executed on the user device for service discovery and connectivity analyzing data in the DHCP message to determine one or more forwarding profiles on the new network, wherein the one or more forwarding profiles are based on a location or trust of the new network; and automatically installing the determined one or more forwarding profiles.

Abstract: Systems and methods for improving digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; obtaining user experience scores for any of a user, a group of users, a location, and an organization from the inline monitoring or from the logging and analytics system; responsive to a low user experience, analyzing the low user experience score to determine one or more likely factors; and causing one or more remedial actions to address the low user experience score based on the one or more likely factors.

Abstract: Methods, apparatuses, and systems are presented for determining an appropriate transport protocol for supporting Session Initiation Protocol (SIP) communication, which may involve repeatedly sending SIP requests from a first device destined for a second device using at least one transport protocol, attempting to receive responses to the SIP requests at the first device from the second device, based on results of attempting to receive responses to the SIP requests, updating a data record associated with the first device, the data record containing an entry for the second device, the entry for the second device including at least one indication of operability with the at least one transport protocol, and selecting one of the at least one transport protocol, based on the entry for the second device in the data record, as a selected transport protocol for establishing a desired SIP communication between the first device and the second device.

Abstract: Telephones connected to a gateway can still make calls when connectivity to a central processing device is lost. The gateway determines when connectivity with the central processing device is lost. When a communication is received from a first telephone for second telephone, the communication is routed to the second entity by bypassing the central processing device. This is possible using identification information that is stored for the second entity when the second entity registered with the central processing device.

Abstract: Techniques for sending and receiving alarm signals over packet-based communication networks are provided. A system for detecting alarm signals on a multiplexed communication line and generating data packets with alarm information is provided. Additionally, a system is provided for receiving data packets with alarm information and generating alarm signals based upon the alarm information of the data packets. The system optionally monitors a connection to a communication network and the status of one or more nodes coupled with the communication network and generates data packets or alarm signals if predetermined conditions are detected.

Abstract: Methods, apparatuses, and systems are presented for determining an appropriate transport protocol for supporting Session Initiation Protocol (SIP) communication, which may involve repeatedly sending SIP requests from a first device destined for a second device using at least one transport protocol, attempting to receive responses to the SIP requests at the first device from the second device, based on results of attempting to receive responses to the SIP requests, updating a data record associated with the first device, the data record containing an entry for the second device, the entry for the second device including at least one indication of operability with the at least one transport protocol, and selecting one of the at least one transport protocol, based on the entry for the second device in the data record, as a selected transport protocol for establishing a desired SIP communication between the first device and the second device.