Abstract: Remote control units are used to interact with a variety of devices. Modeling of the usage of a remote control unit while interacting with a device helps in (a) redesigning the remote for better usability; (b) dynamic adapting of the remote to provide improved interactions; and (c) characterizing the usage behaviors. In particular, it is very popular to use remote control units to interact with TVs and PVR devices. A system and method for the modeling of a remote usage involves the use of both pre-defined models and discovered models. Specifically, a pattern of usage of a remote control unit is abstracted to be one of either a pre-defined model or a discovered model. The model discovery involves the process of generalization based on a set of particular remote control unit usage patterns. The labels associated with the models help in characterizing the remote control unit usage patterns.

Abstract: Real-time delivery of multimedia content puts extreme demand on both computational and network resources. Many a times, the requirement is to handle multiple such delivery requirements and as a consequence, the overall delivery efficiency gets affected. Another dimension of complexity is that (a) the multimedia content to be delivered may not always be highly reliable, and (b) the network may also be not highly reliable. In such a situation, it becomes even more difficult to satisfy the quality of service requirements. When content to be delivered to multiple destinations is available at multiple sources, there is an opportunity to overcome the above mentioned complexity. The system and method for efficient delivery in a multi-source multi-destination network involves pulling of data from the multiple sources by measuring quality of service and reliability parameters, and efficiently loading the systems and the network in a cooperative manner.

Abstract: Multimedia content usage is on the rise and hence, it is becoming increasingly necessary to automatically analyze the multimedia content in order enhance the effective applicability and usage of the content. The richness of a multimedia content demands multi-fold analysis of the content and further, this richness also leads to openness and vastness. Hence, the outcome of the multiple analyses techniques needs to be carefully analyzed in order to avoid limited or inconsistent content description. A system and method for bounded analysis of multimedia using multiple correlations addresses the issues related to richness and vastness of a multimedia content to enable describing of the multimedia content in a maximally consistent manner. Such a content description is very useful in the semantic characterization of multimedia.

Abstract: Personalized services and targeted services demand the exploitation of context—say, context of an environment, context of a product, context of a service, and context of a customer or user or individual. In order for the personalized and targeted services to have a greater impact, the identified context used by a context aware processing engine needs to be accurate and current. Such an up-to-date context is called as context map and a system and method for generating a customer-specific context map involves the processing of customer transactions, abstracting and generalizing these transactions into entities, and inter-relating these entities. The context map, for example, is useful in ad targeting in mobile environments, and in quicker and efficient problem resolution in contact center environments.

Abstract: The use of a variety of devices to render multimedia content is on the increase. It is important ensure that the content owners/providers get their share of return on investment in order to achieve the unlimited global distribution of content. However, illegal use of the delivered content could affect such a return on investment. One of the important requirements is to protect a content and allow for rendering of the protected content in an efficient manner on target devices. A system for protected content rendering involves ensuring that the unprotected content is not available for misuse.

Abstract: The use of mobile wireless devices is on the increase. Mobile manufactures design, develop, and release new devices to the market at regular intervals. In order to keep the market leadership, such companies need to have techniques, processes, and tools to quickly design and test their products. One of the important requirements of a communicating device is its reliability and traditionally, testing has been playing a major role in assessing and improving the reliability of the devices. However, testing in general and testing of mobile wireless devices in particular, requires complementary testing in realistic environments.

Abstract: Key to overall video license utilization lies in a cooperative sharing of licenses between the different branch operators of the licenses before the expiry of the licenses. A branch operator has a region of operation and stimulating the demand for licenses that are about to expire across multiple regions increases the overall license utilization. Billboard service provides subscribers with information and facility to preview and select movies for viewing online and it provides an opportunity for branch operators and central operator to maximize the utilization of available licenses. Central billboard provides a platform for branch operators to submit and trade their surplus licenses while a local billboard that is part of a branch operator infrastructure helps create demand for such surplus licenses. Central billboard supports both regulated and unregulated pricing and trading thereby enhancing the chances of trading of licenses that are about to expire.

Abstract: Key to overall video license utilization lies in a cooperative sharing of licenses between the different branch operators of the licenses before the expiry of the licenses. A branch operator has a region of operation and stimulating the demand for licenses that are about to expire across multiple regions increases the overall license utilization. Billboard service provides subscribers with information and facility to preview and select movies for viewing online and it provides an opportunity for branch operators and central operator to maximize the utilization of available licenses. Central billboard provides a platform for branch operators to submit and trade their surplus licenses while a local billboard that is part of a branch operator infrastructure helps create demand for such surplus licenses. Central billboard supports both regulated and unregulated pricing and trading thereby enhancing the chances of trading of licenses that are about to expire.

Abstract: The use of a variety of plastic cards to carry out monetary transactions is on the increase. It is important to ensure that such transactions are authenticated, authorized, and accounted in a best possible manner to prevent fraudulent transactions. However, as much the transactions are being protected, the fraudsters are becoming that much more cleverer and are being able to break into the system. One of the important requirements is to protect transactions of cash cards as these cards seem to be an easier target for fraudsters. A system for cash card fraud detection involves ensuring that a cash card user's unique “signature” is determined and kept track of during the course of the use of the cash card.

Abstract: Networks carry various kinds of traffic and ISPs are keen to analyze the traffic so as to be able to support QoS on the distinct traffic flows. Traffic can be broadly categorized into two types: plain traffic and encrypted traffic. Further, each of these traffic types is based on either a standard protocol or a proprietary protocol. While it is fairly straightforward to analyze traffic that are based on standard protocols, it is extremely difficult to analyze encrypted traffic based on proprietary protocols. A system for Skype traffic detection involves analyzing encrypted traffic based on proprietary peer to peer protocol. The proposed approach is based on building Skype traffic models and using the same to determine Skype traffic in the network traffic.

Abstract: The main challenge in providing video on demand service is to meet the quality of service requirements under the conditions when both server and network are loaded. Disclosed is a system and method for meeting this challenge by using a streaming overlay network with edge and core nodes, by the determination of best possible path for bulk copying of a video data based on location information of the nodes thereby distributing load across the network, by the simultaneous frame streaming and bulk copying of a video data, by the caching of a video data in the overlay network, and by the streaming of the video data to a client from an edge node that is close to the client.

Abstract: Enterprises deal with a lot of papers in their day-to-day activities. Many of these papers are company confidential documents and many are legal documents with a statutory requirement that they be preserved for a pre-specified number of years. During the course of time, there is a need to (a) obtain copies of these papers; and (b) modify the contents. Such frequent handling of papers may reduce the life of the papers and lead to statutory violations. A system for automatic indexing and retrieval of paper documents involves (a) storing paper documents in a secured manner in both hard and soft forms; (b) indexing of both forms of the stored paper documents; (c) retrieving soft form of a paper document for display and copying; (d) retrieving hard form of a paper document for modification and removal; (e) managing multiple versions of the paper documents; and (e) access control and audit trailing.

Abstract: In enterprises, presentations are designed and made to visiting clients on a routine basis and it is expected that such presentations be effective as much of business depends on right kind of information in right depth and volume made to right audience. The typically followed manual process depends on the capabilities of a person to create such presentations. It is required to obtain as little information as possible to generate presentations as much automatically as possible. The automatic generation of presentations is based on (a) agenda; (b) audience profile; and (c) templates. The system analyzes an agenda and audience profile to obtain adequate information to identify the most appropriate templates and uses the same to generate one or more draft presentation versions that best match the requirements of the agenda. Further, the invention also provides for an automatic generation of (a) slide annotations; (b) presentation theme; and (c) templates.

Abstract: Customers buy a variety of equipments and gadgets from multiple vendors and interact with manufacturers through contact centers to get their questions on the bought products answered. The market opportunities and competitiveness are forcing manufacturers to be accommodative and innovative in providing post-sale support. An essential aspect of this market dynamics is customer churn and the manufactures are required to ensure that product loyalty and brand loyalty of the customers are high. While Customer Relationship Management (CRM) has been playing an all important role of monitoring and managing customer relationships, it is necessary to augment CRM with more specific enhancements. The need is to have an integrated, practical, and realizable approach that focuses on measuring customer satisfaction index based on multiple interactions of customers with manufacturers.

Abstract: The use of a variety of plastic cards to carry out monetary transactions is on the increase. It is important to ensure that such transactions are authenticated, authorized, and accounted in a best possible manner to prevent fraudulent transactions. However, as much the transactions are being protected, the fraudsters are becoming that much more cleverer and are being able to break into the system. One of the important requirements is to protect transactions of cash cards as these cards seem to be an easier target for fraudsters. A system for cash card fraud detection involves ensuring that a cash card user's unique “signature” is determined and kept track of during the course of the use of the cash card.

Abstract: A system for warning a driver based on the road curvature consisting of multiple integrated cameras to acquire the images of different scales simultaneously, a camera controller to configure the cameras based on the vehicle speed and visibility criteria, a processor to analyze the multi-scale images to construct the mosaic, and warning generation subsystem to warn the driver about the safety speed based on the comparison of the mosaic with the curvature templates.

Abstract: The use of a variety of devices to render multimedia content is on the increase. It is important ensure that the content owners/providers get their share of return on investment in order to achieve the unlimited global distribution of content. However, illegal use of the delivered content could affect such a return on investment. One of the important requirements is to protect a content and allow for rendering of the protected content in an efficient manner on target devices. A system for protected content rendering involves ensuring that the unprotected content is not available for misuse.

Abstract: The use of mobile wireless devices is on the increase. Mobile manufactures design, develop, and release new devices to the market at regular intervals. In order to keep the market leadership, such companies need to have techniques, processes, and tools to quickly design and test their products. One of the important requirements of a communicating device is its reliability and traditionally, testing has been playing a major role in assessing and improving the reliability of the devices. However, testing in general and testing of mobile wireless devices in particular, requires complementary testing in realistic environments.

Abstract: Enterprises deal with a lot of papers in their day-to-day activities. Many of these papers are company confidential documents and many are legal documents with a statutory requirement that they be preserved for a pre-specified number of years. During the course of time, there is a need to (a) obtain copies of these papers; and (b) modify the contents. Such frequent handling of papers may reduce the life of the papers and lead to statutory violations. A system for automatic indexing and retrieval of paper documents involves (a) storing paper documents in a secured manner in both hard and soft forms; (b) indexing of both forms of the stored paper documents; (c) retrieving soft form of a paper document for display and copying; (d) retrieving hard form of a paper document for modification and removal; (e) managing multiple versions of the paper documents; and (e) access control and audit trailing.

Abstract: Workforce management enables enterprises to obtain best return on investment on workforce. Human capital forms a major investment in software services companies and effective management of these human resources has a greater impact on the overall profitability of such companies. Manual approaches for workforce management may lead to less optimal utilization of resources. A system for skill management of knowledge workers involves (a) obtaining the skills of a resource on joining; and (b) tracking the skill enhancements and additional skills acquired by the resource subsequently. The factors that largely affect the skills of a resource are qualification of the resource, trainings undergone by the resource, and projects executed by the resource. These aspects are represented using a common dictionary describing software development processes and relevant domains.