Patents by Inventor SRINIVAS K. KUMANDAN

SRINIVAS K. KUMANDAN has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • OPTIMIZING USER TASK SCHEDULES IN A CUSTOMER RELATIONSHIP MANAGEMENT PLATFORM
    Publication number: 20200272978
    Abstract: Systems and methods for optimizing user task schedules in a customer relationship management (CRM) platform is disclosed. The system may optimally input tasks into time slots in a user schedule to generate the optimized user task schedule. The system may generate a plurality of user task schedules and calculate a total task win probability for each of the user task schedules. The system may comprise the total task win probabilities and select the user task schedule having the greatest total task win probability. The system may also perform a genetic processing analysis of the user task schedules to further optimize task placement in the user task schedule.
    Type: Application
    Filed: February 22, 2019
    Publication date: August 27, 2020
    Applicant: American Express Travel Related Services Company, Inc.
    Inventors: HECTOR FLORES, ABHISHEK JAIN, ROBIN JAIN, YOGARAJ JAYAPRAKASAM, SRINIVAS K. KUMANDAN, JORDAN MEYEROWITZ