Abstract: Systems and methods are described for generating, employee schedules to satisfy appointments in which, information is received indicative of: a number of booked appointment minutes and a count of booked appointments; a number of scheduled employee minutes and a count of scheduled employees; and a number of employee break minutes. Based on a forecasting model applied to the received information, a first forecast of future appointment minutes may be determined. One or more weights may be determined for the first forecast based on performance of the first forecast against history of booked appointment minutes. Based on the first forecast and the respective weights, a schedule indicating a number of employees needed to satisfy the forecast of future appointment minutes may be generated.

Abstract: An arrangement is provided in which a Universal Plug and Play (UPnP) device exposes a service for mapping a UPnP discovered content item to a server message block (SMB) location. The service is arranged to expose an SMB share path to a user at a remote client using a UPnP protocol. The user is then enabled with access to the share via SMB to gain file access, write changes or exercise file level control of the discovered content item. Authentication is optionally utilized to verify that the user is authorized to receive the SMB share location from the service or to verify that the user is authorized to access the SMB share.

Abstract: An arrangement is provided in which a Universal Plug and Play (UPnP) device exposes a service for mapping a UPnP discovered content item to a server message block (SMB) location. The service is arranged to expose an SMB share path to a user at a remote client using a UPnP protocol, The user is then enabled with access to the share via SMB to gain file access, write changes or exercise file level control of the discovered content item. Authentication is optionally utilized to verify that the user is authorized to receive the SMB share location from the service or to verify that the user is authorized to access the SMB share.