Abstract: A user device may determine wireless channel load values for multiple wireless channels, each wireless channel load value indicating a load, of the corresponding wireless channel, due to wireless activity by a set of network devices that does not include a first network device connected to the user device; display information regarding the wireless channel load values, the information including an indication of a recommended one of the plurality of wireless channels; receive a selection to change a first wireless channel of the plurality of channels, via which the user device and the network device communicate, to a second wireless channel of the plurality of channels; determine computer code corresponding to a particular model of the first network device; and execute the determined computer code to interact with the first network device to change the wireless channel from the first wireless channel to the second wireless channel.

Abstract: A user may be proactively identified as needing assistance to access a home wireless network. Assistance may be automatically provided through, for example, a text message, email, or telephone call. In one implementation, a method may include monitoring a wireless access point that provides a wireless network; obtaining, based on the monitoring, an indication of a failed attempt to attach to the wireless network due to entry of an incorrect network password; and causing, based on the obtained indication of the failed attempt to attach to the wireless network, transmission of a correct password for the wireless network to a mobile device corresponding to an account associated with the wireless network.

Abstract: A user may be proactively identified as needing assistance to access a home wireless network. Assistance may be automatically provided through, for example, a text message, email, or telephone call. In one implementation, a method may include monitoring a wireless access point that provides a wireless network; obtaining, based on the monitoring, an indication of a failed attempt to attach to the wireless network due to entry of an incorrect network password; and causing, based on the obtained indication of the failed attempt to attach to the wireless network, transmission of a correct password for the wireless network to a mobile device corresponding to an account associated with the wireless network.

Abstract: A user device may determine wireless channel load values for multiple wireless channels, each wireless channel load value indicating a load, of the corresponding wireless channel, due to wireless activity by a set of network devices that does not include a first network device connected to the user device; display information regarding the wireless channel load values, the information including an indication of a recommended one of the plurality of wireless channels; receive a selection to change a first wireless channel of the plurality of channels, via which the user device and the network device communicate, to a second wireless channel of the plurality of channels; determine computer code corresponding to a particular model of the first network device; and execute the determined computer code to interact with the first network device to change the wireless channel from the first wireless channel to the second wireless channel.

Abstract: A client application, executed on a set-top box with a local network, detects that a media server application, executed on a computing device within the local network, is eligible for a software upgrade. The set-top box provides, based on the detecting, an interactive prompt, on a separate television display, to request authorization for the software upgrade. The set-top box receives user input, via a remote control, authorizing the software upgrade and provides, to the media server application on the computing device, a signal for the media server application to initiate the software upgrade.

Abstract: A client application, executed on a set-top box with a local network, detects that a media server application, executed on a computing device within the local network, is eligible for a software upgrade. The set-top box provides, based on the detecting, an interactive prompt, on a separate television display, to request authorization for the software upgrade. The set-top box receives user input, via a remote control, authorizing the software upgrade and provides, to the media server application on the computing device, a signal for the media server application to initiate the software upgrade.