Abstract: Systems and methods for automated on-boarding of a new-hire are provided. A sensor may monitor a response of the new-hire. A reference index may correlate the response to a known condition. A processor device may detect the known condition or a threshold number of known conditions. The processor may relate the known condition to feedback. A feedback mechanism may provide the feedback to the new-hire. The feedback may be provided based on the known condition. The feedback may be configured to provide the new-hire with directions, a policy reminder or any other suitable information. The feedback may be based on the threshold number.

Abstract: Systems and methods for a wearable badge with a sensor are provided. The badge may include a sensor. The sensor may monitor a response of a wearer. The sensor may monitor a response of an individual facing the wearer. A reference index may correlate the response to a known condition. A processor device may detect the known condition or a threshold number of known conditions. The processor may relate the known condition to feedback. A feedback mechanism may provide the feedback to the wearer. The feedback mechanism may provide the feedback to the individual facing the wearer. The feedback may be provided based on the known condition. The feedback may be configured to provide guidance to the wearer and the individual facing the wearer. The feedback may be based on the threshold number.

Abstract: Systems and methods for call center quality management are provided. A sensor may monitor a response of a dialogue participant. A reference index may correlate the response to a known condition. A processor device may detect the known condition or a threshold number of known conditions. The processor may relate the known condition to feedback. A feedback mechanism may provide the feedback to the participant. The feedback may be provided based on the known condition. The feedback may be configured to improve call center quality. The feedback may be transmitted during a call. The feedback may be based on the threshold number.

Abstract: Apparatus and methods for evaluating the likelihood that a candidate will match an employment requirement. The apparatus and methods may be used for electronically accessing a plurality of text strings. A computation machine may score the text string using an objective function module. The objective function module may generate an output score that corresponds to the likelihood of a match between the text string and an employment requirement. Based on the score, the candidate may be invited to participate in an electronic dialog, such as a chat session or electronic message exchange, with a recruiting agent. The computation machine may be used to generate supplemental scores based on the chat session or subsequent chat sessions. The scores may be used to evaluate the likelihood of the match.

Abstract: Systems and methods for inducing a change in a human physiological characteristic. The physiological characteristic may correspond to an emotional state of a dialogue participant. The dialogue participant may be an individual participating in a conversation. The outcome of the conversation may be related to a business objective, such as providing high quality call center services. A sensor may monitor the physiologic characteristic. A processor may relate the physiologic characteristic to an emotional state. The processor may provide feedback to the individual based on the emotional state. The feedback may be formulated to change the individual's emotional state.

Abstract: Systems and methods for inducing a change in a human physiological characteristic. The physiological characteristic may correspond to an emotional state of a dialogue participant. The dialogue participant may be an individual participating in a conversation. The outcome of the conversation may be related to a business objective, such as providing high quality call center services. A sensor may monitor the physiologic characteristic. A processor may relate the physiologic characteristic to an emotional state. The processor may provide feedback to the individual based on the emotional state. The feedback may be formulated to change the individual's emotional state.

Abstract: Systems and methods for inducing a change in a human physiological characteristic. The physiological characteristic may correspond to an emotional state of a dialogue participant. The dialogue participant may be an individual participating in a conversation. The outcome of the conversation may be related to a business objective, such as providing high quality call center services. A sensor may monitor the physiologic characteristic. A processor may relate the physiologic characteristic to an emotional state. The processor may provide feedback to the individual based on the emotional state. The feedback may be formulated to change the individual's emotional state.

Abstract: Thus, systems and methods for providing visual feedback for a banking customer have been provided. Such systems may include a financial instrument preparation device. Such a device may be used for providing cues to a banking customer. The financial instrument preparation device may include a cueing panel and an integrated silicon chip. The chip may further include a communications module for receiving an electronic signal relating to the banking customer's account balance. The chip may also include a computer processing unit for storing the electronic signal in a computer memory. In addition the chip may include an output signal connected to the cueing panel. The output signal may be based, at least in part, on the electronic signal.