Patents by Inventor Stan Tomberg

Stan Tomberg has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automatic screen pop showing troubleshooting information
    Publication number: 20060112126
    Abstract: A method for efficiently and conveniently providing a remote troubleshooting service, in which a screen window automatically pops up, in response to an incoming call reporting a problem encountered at a client computer, to show the information that is helpful in solving the problem. The calling number or network address associated with the client computer is used as a key to query a database to obtain the helpful information, which is preferably updated periodically by running a software application in the client computer.
    Type: Application
    Filed: November 16, 2004
    Publication date: May 25, 2006
    Inventors: Carlos Soto, Joe Dickens, Louisa Mak, Stan Tomberg, Subhash Tantry