Abstract: Disclosed herein are system, method, and computer program product embodiments for providing a single point of interaction for communicating with a first agent and a second agent. An embodiment operates by a server sending a preliminary request for a preliminary response to the first agent and the second agent and, based on the preliminary request, receiving the preliminary response from the first agent. Thereafter, the server determines that the first agent is a preferred agent based on the preliminary response and maintains a line of communication to the preferred agent. The server then sends a follow-up request for a follow-up response different from the preliminary request to the preferred agent over the line of communication and receives the follow-up response from the preferred agent over the line of communication.

Abstract: Disclosed herein are system, method, and computer program product embodiments for providing a single point of interaction for communicating with a first agent and a second agent. An embodiment operates by a server sending a preliminary request for a preliminary response to the first agent and the second agent and, based on the preliminary request, receiving the preliminary response from the first agent. Thereafter, the server determines that the first agent is a preferred agent based on the preliminary response and maintains a line of communication to the preferred agent. The server then sends a follow-up request for a follow-up response different from the preliminary request to the preferred agent over the line of communication and receives the follow-up response from the preferred agent over the line of communication.

Abstract: Disclosed herein are system, method, and computer program product embodiments for managing completion of a task. An embodiment operates by receiving a selection of a collection configured to complete the task. The embodiment determines a context indicator for analyzing an application object in the selected collection. The embodiment processes the application object in based on the context indicator to generate information for completing the task. Another embodiment operates by receiving a selection of a collection configured to complete a task. The embodiment then determines that completion of the task requires solving a situation defined by a situation definition. The embodiment then identifies an anchor application object in the selected collection based on the situation definition. The embodiment then generates related information and a set of actions for solving the situation based on the anchor application object and the situation definition.

Abstract: Disclosed herein are system, method, and computer program product embodiments for managing completion of a task. An embodiment operates by receiving a selection of a collection configured to complete the task. The embodiment determines a context indicator for analyzing an application object in the selected collection. The embodiment processes the application object in based on the context indicator to generate information for completing the task. Another embodiment operates by receiving a selection of a collection configured to complete a task. The embodiment then determines that completion of the task requires solving a situation defined by a situation definition. The embodiment then identifies an anchor application object in the selected collection based on the situation definition. The embodiment then generates related information and a set of actions for solving the situation based on the anchor application object and the situation definition.

Abstract: A computer-implemented method for interacting with a digital personal assistant having a user interface includes displaying a user interface for a digital personal assistant, receiving user input through the user interface for the digital personal assistant, the user input including a user selection of a collection data structure, containing one or more items, from a set of collection data structures, determining at least a context indicia and a user role, processing at least one item in the selected collection data structure using the context indicia and the user role and generating information for display on the user interface responsive to results of the processing.

Abstract: A context control interface may include a context name field that is arranged and configured to identify a working context, one or more attribute name fields that are configured to identify one or more attributes that define the working context and one or more attribute value fields that are arranged and configured to correspond to the attribute name fields and to define one or more values for the attribute name fields. The attribute name fields and the corresponding attribute value fields may be mapped to a first set of fields in a first application and may be mapped to second set of fields in a second application and the attributes and the values populate the first set of fields and the second set of fields such that the working context is persistent across the first application and the second application, where the first application differs from the second application.

Abstract: A context control interface may include a context name field that is arranged and configured to identify a working context, one or more attribute name fields that are configured to identify one or more attributes that define the working context and one or more attribute value fields that are arranged and configured to correspond to the attribute name fields and to define one or more values for the attribute name fields. The attribute name fields and the corresponding attribute value fields may be mapped to a first set of fields in a first application and may be mapped to second set of fields in a second application and the attributes and the values populate the first set of fields and the second set of fields such that the working context is persistent across the first application and the second application, where the first application differs from the second application.