Patents by Inventor Stephane Blecon

Stephane Blecon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Location-based call initiation
    Patent number: 8681966
    Abstract: An apparatus has a processor and a memory, the memory storing instructions that when executed by the processor, cause the processor to schedule a communication between a contact center and a communication device associated with a user, prompt the user to configure a geographic location for the communication device, track geographic location for the communication device, and initiate the communication in response to determining that the geographic location of the communication device appliance is the configured geographic location.
    Type: Grant
    Filed: November 27, 2012
    Date of Patent: March 25, 2014
    Assignee: Genesys Telecommunications Laboratories, Inc.
    Inventors: Laurent Le Gouez, Stephane Blecon