Patents by Inventor Stephanie Hays
Stephanie Hays has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20250239253Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: ApplicationFiled: January 17, 2025Publication date: July 24, 2025Inventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Patent number: 12236936Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: GrantFiled: June 26, 2023Date of Patent: February 25, 2025Assignee: CAPITAL ONE SERVICES, LLCInventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Patent number: 12004683Abstract: According to one example, an article of cookware includes a substantially horizontal bottom having an interior surface and an opposing exterior surface, and a sidewall extending upward from the bottom to terminate at a rim. The bottom, the sidewall, and the rim define an interior volume for one or more food items. The sidewall has an inverted frustoconical shape with an upper portion, and a lower portion positioned below the upper portion. The upper portion has an outward tilt of less than about 10 degrees from a vertical line. The lower portion has an outward tilt that is at least about 15 degrees greater than the outward tilt of the upper portion.Type: GrantFiled: November 24, 2021Date of Patent: June 11, 2024Assignee: Meyer Intellectual Properties LimitedInventors: Joshua Morenstein, Christopher Hibmacronan, Christian Scott Ross, Myungjae Park, Stanley Kin Sui Cheng, Stephanie Hai Yan Chen, Xi Zheng
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Publication number: 20230335108Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: ApplicationFiled: June 26, 2023Publication date: October 19, 2023Inventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Patent number: 11735157Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: GrantFiled: April 30, 2021Date of Patent: August 22, 2023Assignee: CAPITAL ONE SERVICES, LLCInventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Publication number: 20220160167Abstract: According to one example, an article of cookware includes a substantially horizontal bottom having an interior surface and an opposing exterior surface, and a sidewall extending upward from the bottom to terminate at a rim. The bottom, the sidewall, and the rim define an interior volume for one or more food items. The sidewall has an inverted frustoconical shape with an upper portion, and a lower portion positioned below the upper portion. The upper portion has an outward tilt of less than about 10 degrees from a vertical line. The lower portion has an outward tilt that is at least about 15 degrees greater than the outward tilt of the upper portion.Type: ApplicationFiled: November 24, 2021Publication date: May 26, 2022Applicant: Meyer Intellectual Properties LimitedInventors: Joshua Morenstein, Christopher Hibmacronan, Christian Scott Ross, Myungjae Park, Stanley Kin Sui Cheng, Stephanie Hai Yan Chen, Xi Zheng
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Publication number: 20220161960Abstract: According to one example, a carrying bag for storing and transporting a container with a lid positioned on the container, includes a bottom, at least four pliable sidewalls coupled to a perimeter of the bottom and that extend upward to an upper opening of the carrying bag, and a releasable closure configured to apply pressure to the lid so as to hold the lid in place on top of the container. Each of the four pliable sidewalls has a diagonal crease to collapse portions of the respective sidewall on opposing sides of the diagonal crease into each other as the four pliable sidewalls fold inward to form a trivet.Type: ApplicationFiled: November 22, 2021Publication date: May 26, 2022Applicant: Meyer Intellectual Properties LimitedInventors: Xi Zheng, Stanley Kin Sui Cheng, Stephanie Hai Yan Cheng
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Publication number: 20210248993Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: ApplicationFiled: April 30, 2021Publication date: August 12, 2021Inventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Patent number: 11004440Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: GrantFiled: March 3, 2020Date of Patent: May 11, 2021Assignee: CAPITAL ONE SERVICES, LLCInventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Publication number: 20200202840Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: ApplicationFiled: March 3, 2020Publication date: June 25, 2020Inventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Patent number: 10614793Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: GrantFiled: May 31, 2019Date of Patent: April 7, 2020Assignee: CAPITAL ONE SERVICES, LLCInventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Publication number: 20190287512Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.Type: ApplicationFiled: May 31, 2019Publication date: September 19, 2019Inventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Patent number: 10332505Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a providing automated natural dialog with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialog management device, an API server, and an NLP device. The dialog management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained-machine learning model.Type: GrantFiled: August 1, 2017Date of Patent: June 25, 2019Assignee: CAPITAL ONE SERVICES, LLCInventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Publication number: 20180261203Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained-machine learning model.Type: ApplicationFiled: August 1, 2017Publication date: September 13, 2018Inventors: Gregory W. Zoller, Scott Karp, Sujay Eliphaz Jacob, Erik Mueller, Stephanie Hay, Adam Roy Paynter
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Publication number: 20060054757Abstract: An article retainer device that prevents various objects, dropped by children or others that may have difficulty holding onto objects, such as the elderly or disabled, from falling to the floor and assists the parent or caretaker in retrieving the fallen object. The flexible main strap of the article retainer is secured to the child's object while its other end is secured to a stable surface. A flexible retrieval strap is attached to the main strap. The length of the main strap can be adjusted ensure that the child's object does not fall to the floor when dropped. A parent or caretaker can retrieve a fallen object by taking hold of retrieval strap and pulling on the strap to raise the child's object up or pull the object towards him or her.Type: ApplicationFiled: September 10, 2004Publication date: March 16, 2006Inventor: Stephanie Hays
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Patent number: D973425Type: GrantFiled: November 25, 2020Date of Patent: December 27, 2022Assignee: Meyer Intellectual Properties Ltd.Inventors: Joshua Morenstein, Christopher Hibmacronan, Christian Scott Ross, Myungjae Park, Stanley Kin Sui Cheng, Stephanie Hai Yan Chen, Xi Zheng
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Patent number: D990247Type: GrantFiled: November 25, 2020Date of Patent: June 27, 2023Inventors: Joshua Morenstein, Christopher Hibmacronan, Christian Scott Ross, Myungjae Park, Stanley Kin Sui Cheng, Stephanie Hai Yan Chen, Xi Zheng