Abstract: Techniques are disclosed herein for managing ambiguous date mentions in natural language utterances in transforming natural language utterances to logical forms by encoding the uncertainties of the ambiguous date mentions and including the encoded uncertainties in the logical forms. In a training phase, training examples including natural language utterances, logical forms, and database schema information are automatically augmented and used to train a machine learning model to convert natural language utterances to logical form. In an inference phase, input database schema information is augmented and used by the trained machine learning model to convert an input natural language utterance to logical form.

Abstract: Techniques are disclosed herein for managing date-time intervals in transforming natural language utterances to logical forms by providing an enhanced grammar, a natural language utterance comprising a date-time interval, and database schema information to a machine learning model that has been trained to convert natural language utterances to logical forms; and using the machine learning model to convert the natural language utterance to an output logical form, wherein the output logical form comprises at least one of the date-time interval and an extraction function for extracting date-time information corresponding to the date-time interval from at least one date-time attribute of the database schema information.

Abstract: Techniques are disclosed herein for configuring agents for use by digital assistants that use generative artificial intelligence. An agent may be in the form of a container that is configured to have one or more actions that can be executed by a digital assistant. The agent may be configured by initially defining specification parameters for the agent based on natural language input from a user. Configuration information for the one or more assets can be imported into the agent. One or more actions may then be defined for the agent based on importing of the configuration information, the natural language input from the user, or both. A specification document can be generated for the agent and can comprise various description metadata, such as agent, asset, or action metadata, or combinations thereof. The specification document may be stored in a data store that is communicatively coupled to the digital assistant.

Abstract: Techniques are described for invoking and switching between chatbots of a chatbot system. In some embodiments, the chatbot system is capable of routing an utterance received while a user is already interacting with a first chatbot in the chatbot system. For instance, the chatbot system may identify a second chatbot based on determining that (i) such an utterance is an invalid input to the first chatbot or (ii) that the first chatbot is attempting to route the utterance to a destination associated with the first chatbot. Identifying the second chatbot can involve computing, using a predictive model, separate confidence scores for the first chatbot and the second chatbot, and then determining that a confidence score for the second chatbot satisfies one or more confidence score thresholds. The utterance is then routed to the second chatbot based on the identifying of the second chatbot.

Abstract: Techniques are disclosed herein for transforming natural language conversations into a visual output. In one aspect, a computer-implement method includes generating an input string by concatenating a natural language utterance with a schema representation comprising a set of entities for visualization actions, generating, by a first encoder of a machine learning model, one or more embeddings of the input string, encoding, by a second encoder of the machine learning model, relations between elements in the schema representation and words in the natural language utterance based on the one or more embeddings, generating, by a grammar-based decoder of the machine learning model and based on the encoded relations and the one or more embeddings, an intermediate logical form that represents at least the query, the one or more visualization actions, or the combination thereof, and generating, based on the intermediate logical form, a command for a computing system.

Abstract: The present disclosure relates to manufacturing training data by leveraging an automated pipeline that manufactures visualization training datasets to train a machine learning model to convert a natural language utterance into meaning representation language logical form that includes one or more visualization actions. Aspects are directed towards accessing an original training dataset, a visualization query dataset, an incremental visualization dataset, a manipulation visualization dataset, or any combination thereof. One or more visualization training datasets are generated by: (i) modifying examples in the original training dataset, the visualization query dataset, or both to include visualization actions, (ii) generating examples, using the incremental visualization dataset, the manipulation visualization dataset, or both, that include visualization actions, or (iii) both (i) and (ii).

Abstract: The present disclosure is related to techniques for converting a natural language utterance to a logical form query and deriving a natural language interpretation of the logical form query. The techniques include accessing a Meaning Resource Language (MRL) query and converting the MRL query into a MRL structure including logical form statements. The converting includes extracting operations and associated attributes from the MRL query and generating the logical form statements from the operations and associated attributes. The techniques further include translating each of the logical form statements into a natural language expression based on a grammar data structure that includes a set of rules for translating logical form statements into corresponding natural language expressions, combining the natural language expressions into a single natural language expression, and providing the single natural language expression as an interpretation of the natural language utterance.

Abstract: The present disclosure is related to techniques for converting a natural language utterance to a logical form query and deriving a natural language interpretation of the logical form query. The techniques include accessing a Meaning Resource Language (MRL) query and converting the MRL query into a MRL structure including logical form statements. The converting includes extracting operations and associated attributes from the MRL query and generating the logical form statements from the operations and associated attributes. The techniques further include translating each of the logical form statements into a natural language expression based on a grammar data structure that includes a set of rules for translating logical form statements into corresponding natural language expressions, combining the natural language expressions into a single natural language expression, and providing the single natural language expression as an interpretation of the natural language utterance.

Abstract: Techniques are disclosed herein for converting a natural language utterance to an intermediate database query representation. An input string is generated by concatenating a natural language utterance with a database schema representation for a database. Based on the input string, a first encoder generates one or more embeddings of the natural language utterance and the database schema representation. A second encoder encodes relations between elements in the database schema representation and words in the natural language utterance based on the one or more embeddings. A grammar-based decoder generates an intermediate database query representation based on the encoded relations and the one or more embeddings. Based on the intermediate database query representation and an interface specification, a database query is generated in a database query language.

Abstract: Techniques are disclosed herein for using named entity recognition to resolve entity expression while transforming natural language to a meaning representation language. In one aspect, a method includes accessing natural language text, predicting, by a first machine learning model, a class label for a token in the natural language text, predicting, by a second machine-learning model, operators for a meaning representation language and a value or value span for each attribute of the operators, in response to determining that the value or value span for a particular attribute matches the class label, converting a portion of the natural language text for the value or value span into a resolved format, and outputting syntax for the meaning representation language. The syntax comprises the operators with the portion of the natural language text for the value or value span in the resolved format.

Abstract: Techniques are described for invoking and switching between chatbots of a chatbot system. In some embodiments, the chatbot system is capable of routing an utterance received while a user is already interacting with a first chatbot in the chatbot system. For instance, the chatbot system may identify a second chatbot based on determining that (i) such an utterance is an invalid input to the first chatbot or (ii) that the first chatbot is attempting to route the utterance to a destination associated with the first chatbot. Identifying the second chatbot can involve computing, using a predictive model, separate confidence scores for the first chatbot and the second chatbot, and then determining that a confidence score for the second chatbot satisfies one or more confidence score thresholds. The utterance is then routed to the second chatbot based on the identifying of the second chatbot.

Abstract: The present disclosure relates to chatbot systems and, more particularly, to techniques for determining that an input utterance is representative of a task that a particular chatbot can perform, based on matching the input utterance to a template. Techniques are also described for generating templates based on example utterances that have been provided for a chatbot. In certain embodiments, an initial set of templates is generated based on example utterances. This initial set of templates is then refined using template generalization techniques, which can be performed at the word or sentence level to generate a final set of templates for use at runtime, when the templates are matched against user utterances. The final set of templates may include one or more generalized templates that were derived from the initial set of templates and may also include the initial set of templates.

Abstract: Techniques are described for invoking and switching between chatbots of a chatbot system. In some embodiments, the chatbot system is capable of routing an utterance received while a user is already interacting with a first chatbot in the chatbot system. For instance, the chatbot system may identify a second chatbot based on determining that (i) such an utterance is an invalid input to the first chatbot or (ii) that the first chatbot is attempting to route the utterance to a destination associated with the first chatbot. Identifying the second chatbot can involve computing, using a predictive model, separate confidence scores for the first chatbot and the second chatbot, and then determining that a confidence score for the second chatbot satisfies one or more confidence score thresholds. The utterance is then routed to the second chatbot based on the identifying of the second chatbot.

Abstract: The present disclosure relates to chatbot systems and, more particularly, to techniques for determining that an input utterance is representative of a task that a particular chatbot can perform, based on matching the input utterance to a template. Techniques are also described for generating templates based on example utterances that have been provided for a chatbot. In certain embodiments, an initial set of templates is generated based on example utterances. This initial set of templates is then refined using template generalization techniques, which can be performed at the word or sentence level to generate a final set of templates for use at runtime, when the templates are matched against user utterances. The final set of templates may include one or more generalized templates that were derived from the initial set of templates and may also include the initial set of templates.

Abstract: Techniques are described for invoking and switching between chatbots of a chatbot system. In some embodiments, the chatbot system is capable of routing an utterance received while a user is already interacting with a first chatbot in the chatbot system. For instance, the chatbot system may identify a second chatbot based on determining that (i) such an utterance is an invalid input to the first chatbot or (ii) that the first chatbot is attempting to route the utterance to a destination associated with the first chatbot. Identifying the second chatbot can involve computing, using a predictive model, separate confidence scores for the first chatbot and the second chatbot, and then determining that a confidence score for the second chatbot satisfies one or more confidence score thresholds. The utterance is then routed to the second chatbot based on the identifying of the second chatbot.