Abstract: Method and system is disclosed for identifying and communicating with a user across a multi-connected networked environment such as through both telephony and internet-based networks. The method includes receiving a predefined keyword directed to a predefined shortcode from a mobile device, storing a phone number associated with the mobile device, generating a unique URL address based upon the keyword, the shortcode and the stored phone number, transmitting the unique URL address to the mobile device, receiving a request from the mobile device to access the unique URL address, resolving the unique URL address to a second URL address comprising numerical digits of the phone number, recording user interactions with the website based upon the second URL address, and communicating information to the user via the mobile device based upon the stored phone number and the second URL address.