Patents by Inventor Stephen F. O'Conor

Stephen F. O'Conor has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and systems for automatically providing an emergency service call handler with context specific emergency service protocols
    Patent number: 9350873
    Abstract: Computer media and methods for providing emergency services protocols to an emergency service call taker are disclosed herein. A public safety answering point receives an emergency service phone call from a caller. The caller is placed in voice communication with an emergency call handler. The system monitors the voice communication between the caller and the emergency call handler. In response to detecting one or more known keyword in the voice communication, the system provides the emergency call handler with one or more defined protocols for guiding additional communications between the caller and the emergency call handler.
    Type: Grant
    Filed: November 19, 2014
    Date of Patent: May 24, 2016
    Assignee: Synergem Technologies, Inc.
    Inventors: Stephen F. O'Conor, Richard Maw
  • METHODS AND SYSTEMS FOR AUTOMATICALLY PROVIDING AN EMERGENCY SERVICE CALL HANDLER WITH CONTEXT SPECIFIC EMERGENCY SERVICE PROTOCOLS
    Publication number: 20150103982
    Abstract: Computer media and methods for providing emergency services protocols to an emergency service call taker are disclosed herein. A public safety answering point receives an emergency service phone call from a caller. The caller is placed in voice communication with an emergency call handler. The system monitors the voice communication between the caller and the emergency call handler.
    Type: Application
    Filed: November 19, 2014
    Publication date: April 16, 2015
    Inventors: Stephen F. O'Conor, Richard Maw
  • Methods and systems for automatically providing an emergency service call handler with context specific emergency service protocols
    Patent number: 8908837
    Abstract: Methods and systems for providing emergency services protocols to a emergency service call taker are disclosed herein. A public safety answering point receives an emergency service phone call from a caller. The caller is placed in voice communication with an emergency call handler. The system monitors the voice communication between the caller and the emergency call handler. In response to detecting one or more known keyword in the voice communication, the system provides the emergency call handler with one or more defined protocols for guiding additional communications between the caller and the emergency call handler.
    Type: Grant
    Filed: March 29, 2013
    Date of Patent: December 9, 2014
    Assignee: Synergem Technologies, Inc.
    Inventors: Stephen F. O'Conor, Richard Maw
  • METHODS AND SYSTEMS FOR AUTOMATICALLY PROVIDING AN EMERGENCY SERVICE CALL HANDLER WITH CONTEXT SPECIFIC EMERGENCY SERVICE PROTOCOLS
    Publication number: 20140294161
    Abstract: Methods and systems for providing emergency services protocols to a emergency service call taker are disclosed herein. A public safety answering point receives an emergency service phone call from a caller. The caller is placed in voice communication with an emergency call handler. The system monitors the voice communication between the caller and the emergency call handler.
    Type: Application
    Filed: March 29, 2013
    Publication date: October 2, 2014
    Applicant: Synergem Technologies, Inc.
    Inventors: Stephen F. O'Conor, Richard Maw