Patents by Inventor Stephen Gary Hess
Stephen Gary Hess has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12354448Abstract: A method includes receiving a notification of the gesture from a sensing device, receiving an input from a user to select a banking transaction, and determining an intent of the gesture from the sensing device. Additionally, the method includes altering the banking transaction based on the input of the user and the intent of the gesture from the sensing device. The method further includes transmitting a request separate from the banking transaction based on the intent of the gesture.Type: GrantFiled: October 16, 2023Date of Patent: July 8, 2025Assignee: Truist BankInventors: Yadhira Haydee Arroyo, Stephen Gary Hess, Nancy Wells, LaTonja Barlow, Sarah Katherine Nash, Alex Heath Misiaszek
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Publication number: 20240070670Abstract: Techniques for hybrid banking can be provided for a user. For example, a system described herein can include a processor and a memory that includes instructions executable by the processor to perform operations. The operations can include receiving a request to perform a hybrid transaction from a user through at least one portable device associated with the user. The operations can also include initiating performance of the hybrid transaction based on the request and accessing information associated with the user and the hybrid transaction. The operations can further include confirming an identity of the user based on the request received from the user through the at least one portable device and the information associated with the user and the hybrid transaction. Additionally, the operations can include completing the hybrid transaction.Type: ApplicationFiled: August 24, 2022Publication date: February 29, 2024Applicant: Truist BankInventors: Stephen Gary Hess, Nancy Wells, Yadhira Haydee Arroyo
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Publication number: 20240070636Abstract: A computer-implemented method includes receiving a pre-entry request for a distributed transaction from a mobile device. The method also includes querying a bank server for permission to execute the distributed transaction. Additionally, the method includes issuing a completion code for the distributed transaction to the mobile device. Further, the method includes receiving the completion code at an automated teller machine (ATM) from the mobile device that verifies authorization of the ATM to complete the distributed transaction. Furthermore, the method includes actuating the ATM in compliance with the distributed transaction to complete the distributed transaction.Type: ApplicationFiled: August 24, 2022Publication date: February 29, 2024Applicant: Truist BankInventor: Stephen Gary Hess
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Publication number: 20240070632Abstract: A computer-implemented method includes receiving a request made by a user, via a virtual assistant interface of a remote user device, to transfer funds from a user account to an escrow account of an escrow service. The method also includes establishing a connection to the escrow service to transfer funds to the escrow account and validating, via the virtual assistant interface of the remote user device, authorization of the user to transfer funds from the user account. Additionally, the method includes transferring the funds from the user account to the escrow account. Further, method includes reporting to the user, via the virtual assistant interface of the remote user device, confirmation of transferring the funds to the escrow account.Type: ApplicationFiled: August 24, 2022Publication date: February 29, 2024Applicant: Truist BankInventor: Stephen Gary Hess
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Publication number: 20240038030Abstract: A method includes receiving a notification of the gesture from a sensing device, receiving an input from a user to select a banking transaction, and determining an intent of the gesture from the sensing device. Additionally, the method includes altering the banking transaction based on the input of the user and the intent of the gesture from the sensing device. The method further includes transmitting a request separate from the banking transaction based on the intent of the gesture.Type: ApplicationFiled: October 16, 2023Publication date: February 1, 2024Applicant: Truist BankInventors: Yadhira Haydee Arroyo, Stephen Gary Hess, Nancy Wells, LaTonja Barlow, Sarah Katherine Nash, Alex Heath Misiaszek
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Publication number: 20240005102Abstract: In some implementations, the techniques include receiving a query from a user via a user device. The query may include one or more mortgage questions. In addition, the techniques may include accessing an account history may include financial information associated with the user and/or a query history for the user. Also, the techniques may include accessing market data. Further, the techniques may include providing the query, the account history, and/or the market data as an input to a virtual assistant application. The virtual assistant application may generates a response to the query using a knowledge base may include mortgage information. In addition, the techniques may include receiving the response as an output from the virtual assistant application.Type: ApplicationFiled: July 1, 2022Publication date: January 4, 2024Inventors: Kaitlin Honeyager, Stephen Gary Hess
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Publication number: 20230419321Abstract: A computer-implemented method includes receiving a request to initiate a modified security profile for a payment card. Additionally, the method may involve initiating the modified security profile for the payment card. The method may further involve receiving a request from a point of sale device to authorize a transaction by the payment card with the modified security profile. Moreover, the method may involve determining the transaction is not authorized by the modified security profile. Further, the method may involve transmitting a notification to the point of sales device to reject the transaction.Type: ApplicationFiled: June 23, 2022Publication date: December 28, 2023Applicant: Truist BankInventors: Yadhira Haydee Arroyo, Stephen Gary Hess, Nancy Wells, LaTonja Barlow, Sarah Katherine Nash, Alex Heath Misiaszek
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Patent number: 11823536Abstract: A method includes receiving a notification of the gesture from a sensing device, receiving an input from a user to select a banking transaction, and determining an intent of the gesture from the sensing device. Additionally, the method includes altering the banking transaction based on the input of the user and the intent of the gesture from the sensing device. The method further includes transmitting a request separate from the banking transaction based on the intent of the gesture.Type: GrantFiled: June 23, 2022Date of Patent: November 21, 2023Assignee: Truist BankInventors: Yadhira Haydee Arroyo, Stephen Gary Hess, Nancy Wells, LaTonja Barlow, Sarah Katherine Nash, Alex Heath Misiaszek