Abstract: According to one aspect of the present invention there is provided a method, in a telecommunication system, of processing a communication event associated with a subscriber of a communication network, the method comprising: obtaining context data relating to the subscriber, and in response to receiving the communication event, the telecommunications system processing the communication event in accordance with one or more rules generated by the telecommunications system based on the obtained context.

Abstract: To enable controlled, secure connections using a versatile protocol such as TCP/IP to be established through a firewall and proxy server, the versatile protocol is tunnelled using HTTP. Client to server communications are effected using an HTTP POST operation. Server to client communications are effected using an HTTP GET operation to establish a tunnelled socket; this socket is closed within an interval less than any timeout imposed by the proxy server and immediately re-established by another GET operation, irrespective of whether data continue to be pending for communication to the client. A globally-unique ID is included in each POST and GET message to enable related messages to be recognized.

Abstract: A local entity without its own means of voice communication is provided with the semblance of having a voice interaction capability. This is done by providing a beacon device at or near the entity, the beacon device transmitting, over a short-range communication link, contact data identifying a voice service associated with, but hosted separately from, the entity. The transmitted contact data is picked up by equipment carried by a nearby person and used to contact the voice service over a wireless network. The person then interacts with the voice service, the latter acting as a voice proxy for the local entity. The contact data can be presented to the user in other ways, for example, by being inscribed on the local entity for scanning or user input into the equipment.