Patents by Inventor Stephen John Soltys

Stephen John Soltys has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for chatbot conversation construction and management
    Patent number: 11030412
    Abstract: A system is disclosed for chatbot conversation construction, and includes user interface, coupled to a conversation construction and management platform, configured to provide entry of intents, associated responses and search terms, and to construct and store conversation controllers, each based at least in part on one or more of the intents, and build conversation flows, each based at least in part on one or more of the conversation controllers. An artificial intelligence (AI) connector platform couples to the conversation construction and management platform, and is configured to receive natural language (NL) search data from a chatbot channel, format the NL search data into an input protocol of a selectable NL processing engine and receive a response from the NLP engine and, based at least in part on one or more of the conversation flows, convert the NLP engine response to a personalized response, and send the personalized response to the chatbot channel.
    Type: Grant
    Filed: April 10, 2018
    Date of Patent: June 8, 2021
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Sankar Shanmugam, Sreeharsha Lanka, Pradeep Bharthur Shanthraj, Neil Thomas Razzano, Shankar Venkatesan, Trisha Mahajan, Stephen John Soltys, Moorthy Sengottaiyan, Saivivek Thiyagarajan, Ahmed Pasha Mohammed, Sandeep Kumar
  • SYSTEM AND METHOD FOR CHATBOT CONVERSATION CONSTRUCTION AND MANAGEMENT
    Publication number: 20190311036
    Abstract: A system is disclosed for chatbot conversation construction, and includes user interface, coupled to a conversation construction and management platform, configured to provide entry of intents, associated responses and search terms, and to construct and store conversation controllers, each based at least in part on one or more of the intents, and build conversation flows, each based at least in part on one or more of the conversation controllers. An artificial intelligence (AI) connector platform couples to the conversation construction and management platform, and is configured to receive natural language (NL) search data from a chatbot channel, format the NL search data into an input protocol of a selectable NL processing engine and receive a response from the NLP engine and, based at least in part on one or more of the conversation flows, convert the NLP engine response to a personalized response, and send the personalized response to the chatbot channel.
    Type: Application
    Filed: April 10, 2018
    Publication date: October 10, 2019
    Applicant: Verizon Patent and Licensing Inc.
    Inventors: Sankar Shanmugam, Sreeharsha Lanka, Pradeep Bharthur Shanthraj, Neil Thomas Razzano, Shankar Venkatesan, Trisha Mahajan, Stephen John Soltys, Moorthy Sengottaiyan, Saivivek Thiyagarajan, Ahmed Pasha Mohammed, Sandeep Kumar