Abstract: The Controlled Environment Media And Communication System delivers communications services to residents of controlled facilities using a common network architecture. Some of the communications capabilities of the Controlled Environment Media And Communication System include media distribution, video visitation, intra-facility messaging, and other such communications services.

Abstract: A system and method are disclosed for providing internet access to residents of a controlled-environment facility. There are significant dangers associated with provide such residents with Internet access due to their criminal history. However, through the generation, updating and application of strict browsing restrictions, as well as the authentication of multiple forms of identifying information, Internet access can be provided to those residents safely and securely.

Abstract: Disclosed herein is a system that includes a profile subsystem that stores inmate profiles, and an order processing subsystem that receives data regarding an order of the inmate, retrieves an inmate profile for the inmate from the profile subsystem, applies restrictions to the order of the inmate based on the inmate profile, generates an order number for the order of the inmate, assigns an RFID tag to the order number by encoding data into the RFID tag, and generates one or more labels comprising the RFID tag to be affixed to a package so as to conceal an identity of the inmate, in which the package with the order is packaged and shipped to the correctional facility with the one or more labels comprising the RFID tag. The system also includes a delivery processing subsystem that receives data regarding the package based on scanning the RFID tag of the package.

Abstract: A wireless device enterprise management system and a method for operating the management system in a controlled environment is disclosed. The enterprise management system includes implementing a container-based file system on wireless devices within the controlled environment. Enterprise management system manages and controls the organization of files into one or more containers on each wireless device. Each container is associated with one or more execution rules that allow or restrict execution of files that are located in the container.

Abstract: A system and method are disclosed for preventing a restricted individual from operating a motor vehicle. The system monitors a speed of the individual via a smart device associated with the individual. The system activates a monitoring function based on a detected speed of the device, which may evidence the individual riding in a motor vehicle. The system them verifies that the user of the device is the restricted individual through a variety of different identification methods. Once identified, the system accesses various data sources associated with one or more ride applications running on the smart device in order to determine whether the restricted individual has requested a ride from a third party during a relevant time period. After analyzing the data, a determination is made as to whether the individual is driving, or whether more information is needed.

Abstract: A geographically redundant inmate calling system is described. The geographically redundant inmate calling system includes two or more session border controllers that share session state information and provide for automatic failover in the event of the loss of availability of one session border controller. The geographically redundant inmate calling system eliminates any single point of failure such that communication services are highly available to inmates.

Abstract: The present disclosure provides details of a system and method for customizing an inmate communication notification. Such a system provides an inmate different customized notification messages to be played to different called parties. The system includes a list of different contacts, and each of the contacts can be associated with one or more contact numbers. Each contact number is associated with one or more customized notification messages. The customized notification messages include terms, phrases, and sentences that draws the called party's attention and sound familiar to the called party. The customized notification messages include customized text files, audio files, and video files. An inmate chooses one or more customized notification messages to be played to a called party.

Abstract: A communication system for providing a positive communication to an inmate is provided. The communication system includes memory that stores data, and an application server that that analyzes that data to determine topics that are important to the inmate. The application server includes a topic rating system to rate the topics based on importance to the inmate and based on an emotional tone used by the inmate during a communication. When the application server receives a question from the inmate, the application server searches the data and the Internet and responds based on the answer and the data stored in memory. The application server also provides support to the inmate by suggesting counseling services according to the needs of the inmate. Further, the communication system provides a positive influence to the inmate to encourage educational progression.

Abstract: A system and method for with an inmate in a privileged communication are disclosed. a communication system includes a portal subsystem that determines whether a communication should be monitored, or not, based on received information, including access information, from a first communication device. Based on the determination, the communication system bypasses a monitoring subsystem and stores and/or transmits the communication to a second communication device by way of a non-monitoring subsystem.

Abstract: The Controlled Environment Media And Communication System delivers communications services to residents of controlled facilities using a common network architecture. Some of the communications capabilities of the Controlled Environment Media And Communication System include media distribution, video visitation, intra-facility messaging, and other such communications services.

Abstract: The Controlled Environment Media And Communication System delivers communications services to residents of controlled facilities using a common network architecture. Some of the communications capabilities of the Controlled Environment Media And Communication System include media distribution, video visitation, intra-facility messaging, and other such communications services.

Abstract: The Controlled Environment Media And Communication System delivers communications services to residents of controlled facilities using a common network architecture. Some of the communications capabilities of the Controlled Environment Media And Communication System include media distribution, video visitation, intra-facility messaging, and other such communications services.

Abstract: The Controlled Environment Media And Communication System delivers communications services to residents of controlled facilities using a common network architecture. Some of the communications capabilities of the Controlled Environment Media And Communication System include media distribution, video visitation, intra-facility messaging, and other such communications services.

Abstract: A system and method for generating and transmitting a non-real time communication are disclosed. The system includes a communication center having a communication server and a scheduling server which reduce a cost of transmitting non-real time communications. The communication server controls at least one or more of a transmission speed, a transmission quality, or a transmission packet size. The scheduling server is configured to schedule the transmission of non-real time communications based on when network traffic is low or near idle.

Abstract: Systems and methods are disclosed for monitoring communications between inmates at controlled facilities. In an embodiment request is first received to initiate a call involving an inmate at a controlled facility. The identity of the inmate may then be authenticated, and the call may be connected to an outside third party upon successful authentication. A tone encoded with source information of the call may be generated and intermittently transmitted while the call is active. The inmate's received call data may then be monitored to detect a second tone. Source information encoded within the second tone may be extracted and compared with call data stored in a call database to determine whether the extracted source information corresponds to a second inmate at a controlled facility. Finally, an alert may be sent to relevant parties when it is determined that the extracted source information corresponds to the second inmate.

Abstract: A system and method for securely dispensing medication are described herein. The system includes a telemedicine center that communicates with medical assistant station and a medication distribution station located at a correctional facility and a physician center remote to the correctional facility. The medical assistant station transmits a request for medication to the telemedicine center. The telemedicine center verifies an identity of the medical assistant requesting the medication and transmits the request to the physician center. When the telemedicine center receives a confirmation to dispense medicine from the physician center, an identity of the physician transmitting the confirmation is verified. The telemedicine center then verifies an identity of an inmate to receive the medication, by way of the medication distribution station, and allows the medication distribution station to dispense the medication.

Abstract: A system and method for multilingual authentication access to a communication system in a controlled environment is disclosed. The system includes a communication subsystem that connects a communication between a first communication device and a second communication device, wherein one of the first communication device or the second communication device is used by the inmate of the correctional system. The system also includes a profile subsystem configured to determine profile information of a party associated with the first communication device. The system further includes an authentication subsystem that provides one or more challenge questions to the first communication device based on the profile information, receives at least one response to the one or more challenge questions from the first communication device, and authorizes connection of the communication between the first communication device and the second communication device based on the at least one response.

Abstract: A system is described herein that manages access to a secure housing facility. The system includes an illumination system configured to light an area surrounding the secure housing facility. A feature capture system configured to capture features of one or more individuals within the illumination area. The system stores information pertaining to unauthorized and authorized individuals in a database, where the information comprises facial images of the unauthorized and authorized individuals. The system uses a 3-D access module to compare the captured media to each of the facial images of the unauthorized and authorized individuals.

Abstract: Video conferencing in a controlled environment facility entails significant security concerns. These concerns are even more prevalent in a system that permits residents of such facilities to communicate via their own personal devices. Therefore, in order to alleviate these concerns and provide a secure system in which a resident is able to make video calls using their personal device, a kiosk unit is provided to which the personal device must be linked for completing a video call. When making the video call, the camera and display on the personal device are disabled, and all video data is captured and displayed by the kiosk unit. The link between the kiosk unit and the personal device facilitates the exchange of the image information for transmission to the outside party, or display to the user. By providing a fixed camera, and disabling the personal device camera, security can be maintained while permitting video calling services.

Abstract: Secure system and method of detecting and preventing inmate to inmate message relays. A system and method which monitors inmate communications for similar phrases that occur as part of two or more separate inmate messages. These similar phrases may be overlapping in real time as in a conference call or can occur at separate times in separate messages. The communications that appear similar are assigned a score and the score is compared to a threshold. If the score is above a certain threshold, the communication is flagged and remedial actions are taken. If the flagged communication contains illegal matter then the communication can be disconnected or restricted in the future.