Patents by Inventor Stephen P. Telo

Stephen P. Telo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20090240551
    Abstract: A method for creating and executing a service strategy using a service alignment system includes updating a skill set of a service professional available to perform service and defining a service team, wherein service professionals may be assigned to the service team. The method further includes assigning the service team to a contract, updating service obligations associated with the contract, assigning a service professional available to perform service to the service team assigned to the contract by matching a skill of the service professional to an updated service obligation of the contract, storing and executing the team and service professional assignments using the service alignment system.
    Type: Application
    Filed: August 28, 2008
    Publication date: September 24, 2009
    Inventors: David J. Writz, Patrick M. Foley, Stephen P. Telo, Marc D. Andraca