Abstract: A map-oriented report-and-response integrated method is provided. The method comprises displaying a multi-dimensional information menu, wherein the multi-dimensional menu has at least a first menu having several organization options, a second menu having several topic options and a third menu having several task options. Further, one of the organization options is selected and one of the topic options is selected. Then, a content of each of the task options is changed according to the selected organization option and the selected topic option. Moreover, a positioning information is received and a map relating to the positioning information is displayed. Also, a report case is established by receiving a positioning report signal including a positioning point from the map. A maintenance work is performed at an actual location corresponding to the positioning point and then an image record of the actual location is recorded and uploaded to relate to the report case.