Patents by Inventor Stephen Soltys

Stephen Soltys has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for dynamically expanding natural language processing agent capacity
    Patent number: 11520995
    Abstract: A system described herein may provide for the adaptation and/or expansion of a natural language processing (“NLP”) platform, that supports only a limited quantity of intents, such that the described system may support an unlimited (or nearly unlimited) quantity of intents. For example, a hierarchical structure of agents may be used, where each agent includes multiple intents. A top-level (e.g., master) agent may handle initial user interactions, and may indicate a next-level agent to handle subsequent interactions.
    Type: Grant
    Filed: October 12, 2020
    Date of Patent: December 6, 2022
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Trisha Mahajan, Stephen Soltys, Neil Thomas Razzano, Sankar Shanmugam
  • SYSTEMS AND METHODS FOR DYNAMICALLY EXPANDING NATURAL LANGUAGE PROCESSING AGENT CAPACITY
    Publication number: 20210073478
    Abstract: A system described herein may provide for the adaptation and/or expansion of a natural language processing (“NLP”) platform, that supports only a limited quantity of intents, such that the described system may support an unlimited (or nearly unlimited) quantity of intents. For example, a hierarchical structure of agents may be used, where each agent includes multiple intents. A top-level (e.g., master) agent may handle initial user interactions, and may indicate a next-level agent to handle subsequent interactions.
    Type: Application
    Filed: October 12, 2020
    Publication date: March 11, 2021
    Applicant: Verizon Patent and Licensing Inc.
    Inventors: Trisha Mahajan, Stephen Soltys, Neil Thomas Razzano, Sankar Shanmugam
  • Systems and methods for dynamically expanding natural language processing agent capacity
    Patent number: 10839167
    Abstract: A system described herein may provide for the adaptation and/or expansion of a natural language processing (“NLP”) platform, that supports only a limited quantity of intents, such that the described system may support an unlimited (or nearly unlimited) quantity of intents. For example, a hierarchical structure of agents may be used, where each agent includes multiple intents. A top-level (e.g., master) agent may handle initial user interactions, and may indicate a next-level agent to handle subsequent interactions.
    Type: Grant
    Filed: December 4, 2018
    Date of Patent: November 17, 2020
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Trisha Mahajan, Stephen Soltys, Neil Thomas Razzano, Sankar Shanmugam
  • SYSTEMS AND METHODS FOR DYNAMICALLY EXPANDING NATURAL LANGUAGE PROCESSING AGENT CAPACITY
    Publication number: 20200175118
    Abstract: A system described herein may provide for the adaptation and/or expansion of a natural language processing (“NLP”) platform, that supports only a limited quantity of intents, such that the described system may support an unlimited (or nearly unlimited) quantity of intents. For example, a hierarchical structure of agents may be used, where each agent includes multiple intents. A top-level (e.g., master) agent may handle initial user interactions, and may indicate a next-level agent to handle subsequent interactions.
    Type: Application
    Filed: December 4, 2018
    Publication date: June 4, 2020
    Inventors: Trisha Mahajan, Stephen Soltys, Neil Thomas Razzano, Sankar Shanmugam