Abstract: System, method, and software of providing a printing service. In one embodiment, a printing system comprises a cloud printing service that stores device capability information for different types of printers supervised by a print server. The cloud printing service receives a print job, identifies a plurality of the printers that are capable of printing the print job based on the device capability information, and transforms printable content and control data of the print job into a plurality of printer-specific print streams. Each of the printer-specific print streams is in a printable output format for one of the plurality of the printers. The cloud printing service provides one or more of the printer-specific print streams to the print server.

Abstract: System, method, and software of providing a printing service. In one embodiment, a printing system comprises a cloud printing service that stores device capability information for different types of printers supervised by a print server. The cloud printing service receives a print job, identifies a plurality of the printers that are capable of printing the print job based on the device capability information, and transforms printable content and control data of the print job into a plurality of printer-specific print streams. Each of the printer-specific print streams is in a printable output format for one of the plurality of the printers. The cloud printing service provides one or more of the printer-specific print streams to the print server.

Abstract: System, method, and software of providing a printing service. In one embodiment, a printing system comprises a cloud printing service that stores device capability information for different types of printers supervised by a print server. The cloud printing service receives a print job, identifies a plurality of the printers that are capable of printing the print job based on the device capability information, and transforms printable content and control data of the print job into a plurality of printer-specific print streams. Each of the printer-specific print streams is in a printable output format for one of the plurality of the printers. The cloud printing service provides one or more of the printer-specific print streams to the print server.

Abstract: System, method, and software of providing a printing service. In one embodiment, a printing system comprises a cloud printing service that stores device capability information for different types of printers supervised by a print server. The cloud printing service receives a print job, identifies a plurality of the printers that are capable of printing the print job based on the device capability information, and transforms printable content and control data of the print job into a plurality of printer-specific print streams. Each of the printer-specific print streams is in a printable output format for one of the plurality of the printers. The cloud printing service provides one or more of the printer-specific print streams to the print server.

Abstract: An approach is provided for tracking and managing physical mail items using image recognition. An image is captured of a mail item and may include any information on the mail item, such as sender information, recipient information, a postmark, a cancellation, as well as artifacts of the mail item, such as seams, markings, coloration, texture, damage, etc. A unique value is generated for the image, for example, by processing the image data for the image using one or more hash functions to generate a hash value. The hash value uniquely identifies the mail item based upon the information included in the image, such as the sender and recipient information, postmark, cancellation, artifacts, etc., and is used to track and manage the mail item.

Abstract: An approach is provided for performing sorting of physical mail items using Augmented Reality (A/R) glasses. A/R glasses acquire an image of a physical mail item to be sorted and generate image data that represents the image. A unique value is generated for the image, for example, by processing the image data for the image using one or more hash functions to generate a hash value. The hash value is used to obtain sorting information for the mail item from a mail item manager. The A/R glasses use the sorting information to assist the user in sorting the mail item by displaying the name of a sort location for the mail item, visually distinguishing the sort location from other sort locations, displaying information about the mail item, providing “out of view” assistance, etc. The A/R glasses may allow the user to override the sort location specified for the mail item and override information is sent to the mail item manager.

Abstract: A method can include, by operation of a control system for a robot, autonomously navigating to an elevator car location; by operation of at least one sensor on the robot, identifying an elevator call button; by operation of a movement system of the robot, positioning the robot proximate to the call button; extending a rising member vertically from the robot; rotating the robot to align a pushing member with the call button; and using sensor information from the robot, extending the pushing member from the rising member to contact and activate the call button. Corresponding devices and systems are also disclosed.

Abstract: A method for a robot to autonomously interact with elevator controls comprising: while physically traversing a route to a target location within an environment, determining that the route includes navigating to a particular floor that is different than a current floor of the robot; navigating to a set of one or more elevators along the route; identifying a location of an elevator call button corresponding to the set of one or more elevators; navigating to the location of the elevator call button and pressing the elevator call button, wherein pressing the elevator call button comprises: rotating the robot in place until a vertical structure faces the elevator call button; extending or retracting the vertical structure until a button pushing element is aligned with the elevator call button; moving towards the elevator call button and causing the button pushing element to press the elevator call button.

Abstract: A method for a robot to autonomously interact with elevator controls comprising: while physically traversing a route to a target location within an environment, determining that the route includes navigating to a particular floor that is different than a current floor of the robot; navigating to a set of one or more elevators along the route; identifying a location of an elevator call button corresponding to the set of one or more elevators; navigating to the location of the elevator call button and pressing the elevator call button, wherein pressing the elevator call button comprises: rotating the robot in place until a vertical structure faces the elevator call button; extending or retracting the vertical structure until a button pushing element is aligned with the elevator call button; moving towards the elevator call button and causing the button pushing element to press the elevator call button.

Abstract: An approach is provided for performing sorting of physical mail items using Augmented Reality (A/R) glasses. A/R glasses acquire an image of a physical mail item to be sorted and generate image data that represents the image. A unique value is generated for the image, for example, by processing the image data for the image using one or more hash functions to generate a hash value. The hash value is used to obtain sorting information for the mail item from a mail item manager. The A/R glasses use the sorting information to assist the user in sorting the mail item by displaying the name of a sort location for the mail item, visually distinguishing the sort location from other sort locations, displaying information about the mail item, providing “out of view” assistance, etc. The A/R glasses may allow the user to override the sort location specified for the mail item and override information is sent to the mail item manager.

Abstract: An approach is provided for tracking and managing physical mail items using image recognition. An image is captured of a mail item and may include any information on the mail item, such as sender information, recipient information, a postmark, a cancellation, as well as artifacts of the mail item, such as seams, markings, coloration, texture, damage, etc. A unique value is generated for the image, for example, by processing the image data for the image using one or more hash functions to generate a hash value. The hash value uniquely identifies the mail item based upon the information included in the image, such as the sender and recipient information, postmark, cancellation, artifacts, etc., and is used to track and manage the mail item.

Abstract: A method for constraining movements of a robot comprises: obtaining digitally stored dynamic building data describing a set of one or more temporary conditions, the dynamic building data comprising, for each temporary condition of the set of one or more temporary conditions, a location of the temporary condition and a description of the temporary location; updating, from the dynamic building data, digital cost data associated with one or more features of a digital map by calculating, for each temporary condition of the set of one or more temporary conditions, an increased cost of navigation associated with the location of the temporary condition; in response to receiving a task that is associated with a destination location, determining a route of the robot to the destination location using the digital map based in part upon the location of each temporary condition and the increased cost associated with the location, the route not including at least a location of a particular temporary condition of the set of

Abstract: A method for constraining movements of a robot comprises: obtaining digitally stored dynamic building data describing a set of one or more temporary conditions, the dynamic building data comprising, for each temporary condition of the set of one or more temporary conditions, a location of the temporary condition and a description of the temporary location; updating, from the dynamic building data, digital cost data associated with one or more features of a digital map by calculating, for each temporary condition of the set of one or more temporary conditions, an increased cost of navigation associated with the location of the temporary condition; in response to receiving a task that is associated with a destination location, determining a route of the robot to the destination location using the digital map based in part upon the location of each temporary condition and the increased cost associated with the location, the route not including at least a location of a particular temporary condition of the set of

Abstract: In an embodiment, an apparatus comprises one or more processors and one or more memories communicatively coupled to the one or more processors and storing instructions which, when processed by the one or more processors, cause: receiving a digital image of undeliverable mail and storing the digital image in a first database; causing data to be extracted from the digital image using Optical Character Recognition (OCR) or by processing encoded data; causing additional data to be requested from a second database based on the data extracted from the digital image; automatically generating one or more options for the undeliverable mail based on the data from the first database and the additional data from the second database; and causing the digital image, the data, the additional data, and the one or more options for the undeliverable mail to be displayed using a graphical user interface.

Abstract: An approach is provided for performing sorting of physical mail items using Augmented Reality (A/R) glasses. A/R glasses acquire an image of a physical mail item to be sorted and generate image data that represents the image. A unique value is generated for the image, for example, by processing the image data for the image using one or more hash functions to generate a hash value. The hash value is used to obtain sorting information for the mail item from a mail item manager. The A/R glasses use the sorting information to assist the user in sorting the mail item by displaying the name of a sort location for the mail item, visually distinguishing the sort location from other sort locations, displaying information about the mail item, providing “out of view” assistance, etc. The A/R glasses may allow the user to override the sort location specified for the mail item and override information is sent to the mail item manager.

Abstract: An approach is provided for performing sorting of physical mail items using Augmented Reality (A/R) glasses. A/R glasses acquire an image of a physical mail item to be sorted and generate image data that represents the image. A unique value is generated for the image, for example, by processing the image data for the image using one or more hash functions to generate a hash value. The hash value is used to obtain sorting information for the mail item from a mail item manager. The A/R glasses use the sorting information to assist the user in sorting the mail item by displaying the name of a sort location for the mail item, visually distinguishing the sort location from other sort locations, displaying information about the mail item, providing “out of view” assistance, etc. The A/R glasses may allow the user to override the sort location specified for the mail item and override information is sent to the mail item manager.

Abstract: One embodiment is directed to a personal robotic system, comprising: an electromechanical mobile base defining a cross-sectional envelope when viewed in a plane substantially parallel to a plane of a floor upon which the mobile base is operated; a torso assembly movably coupled to the mobile base; a head assembly movably coupled to the torso; a releasable bin-capturing assembly movably coupled to the torso; and a controller operatively coupled to the mobile base, torso assembly, head assembly, and bin-capturing assembly, and configured to capture a bin with the bin-capturing assembly and move the torso assembly relative to the mobile base so that the captured bin fits as closely as possible within the cross-sectional envelope of the mobile base.

Abstract: A method for autonomous sensor data collection by a robot comprising: receiving, at the robot, a digitally stored initial map representing a plurality of locations within an environment, wherein each location of the plurality of locations is associated with first sensor data; determining, based on the initial map and one or more stored parameters, whether one or more portions of the initial map should be updated; in response to determining one or more portions of the initial map should be updated, the robot calculating a route to one or more target locations corresponding to the one or more portions of the initial map, and the robot physically traversing the environment on the route; during traversal of the route, collecting second sensor data from one or more sensors of the robot at each target location of the one or more target locations; generating updated map data associating each target location of the one or more locations with respective updated sensor data based on the second sensor data.

Abstract: In an embodiment, an apparatus comprises one or more processors and one or more memories communicatively coupled to the one or more processors and storing instructions which, when processed by the one or more processors, cause: receiving a digital image of undeliverable mail and storing the digital image in a first database; causing data to be extracted from the digital image using Optical Character Recognition (OCR) or by processing encoded data; causing additional data to be requested from a second database based on the data extracted from the digital image; automatically generating one or more options for the undeliverable mail based on the data from the first database and the additional data from the second database; and causing the digital image, the data, the additional data, and the one or more options for the undeliverable mail to be displayed using a graphical user interface.

Abstract: One embodiment is directed to a personal robotic system, comprising: an electromechanical mobile base defining a cross-sectional envelope when viewed in a plane substantially parallel to a plane of a floor upon which the mobile base is operated; a torso assembly movably coupled to the mobile base; a head assembly movably coupled to the torso; a releasable bin-capturing assembly movably coupled to the torso; and a controller operatively coupled to the mobile base, torso assembly, head assembly, and bin-capturing assembly, and configured to capture a bin with the bin-capturing assembly and move the torso assembly relative to the mobile base so that the captured bin fits as closely as possible within the cross-sectional envelope of the mobile base.