Abstract: Customer service marketing is disclosed. After a customer communication is received and the customer is assigned to a service agent, service request information may be received from the service agent after the service request information is obtained by the service agent from the customer. A service response information may be provided to the service agent. A plurality of current offers may be obtained. A compendium score for each of the current offers may be prepared. At least one of the current offers may be selected to be provided to the customer based on the compendium scores. Cue information may be provided to a service agent based on the selected offer. The customer may be transferred to a specialist to facilitate the customer's purchase of a product or service described in the selected offer.

Abstract: Customer service marketing is disclosed. In a method, after a customer communication is received and the customer is assigned to a customer service agent, customer service request information may be received from the customer service agent. The customer service request information obtained by the customer service agent from the customer. A service response information may be provided to the service agent. A plurality of current offers may be obtained. A return on presentment score for each of the current offers may be prepared. None or more of the current offers may be selected to be provided to the customer based on the return on presentment scores. Cue information may be provided to a customer service agent based on the selected offer. The customer may be transferred to a specialist to facilitate the customer's purchase of the product or service described in the selected offer. The method may be implemented on a computer.

Abstract: A scintillation based microscope. One surface of a single crystal salt crystal scintillator is supported on an optically transparent support plate. The opposite surface, an illumination surface, of the crystal is coated with an optically reflecting material which is transparent to high energy photons (such as x-ray and/or high energy ultraviolet photons) in order to provide a scintillation sandwich having an optical mirror at the illumination surface of the crystal. These high energy photons are directed through a target to create a shadow image of the target on the illumination surface of the scintillator salt crystal. A portion or all of the shadow image is viewed with an optical device such as an eye piece to provide a very high resolution image of the target or portions of the target. In a preferred embodiment an adjustable pin hole unit is described to produce a very small x-ray spot source for producing high resolution geometric magnification of the shadow image of the target.

Abstract: The invention provides a digital x-ray mammography device capable of imaging a full breast. A movable aperture coupled with a movable x-ray image detector permits x-ray image data to be obtained with respect to partially overlapping x-ray beam paths from an x-ray source passing through a human breast. A digital computer programmed with a stitching algorithm produces a composite image of the breast from the image data obtained with respect to each path. In a preferred embodiment, a Schmidt camera images visible light produced at an x-ray to visible light conversion surface onto a digital detector array to produce an overlapping image pane with respect to each overlapping beam path.