Patents by Inventor Steve J. LUNSMAN

Steve J. LUNSMAN has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240223436
    Abstract: Example aspects include techniques for employing cross-service diagnostics for cloud service providers. These techniques may include dynamically generating a workflow of one or more diagnostic modules based on relationship information between an origin service experiencing an incident and one or more related services that the origin service depends on, and executing the workflow of one or more diagnostic modules to determine a root cause of the incident, each of the one or more diagnostic modules implemented by an individual service of the one or more related services in accordance with a schema. In addition, the techniques may include determining a diagnostic action based on the root cause, and transmitting, based on the diagnostic action, an engagement notification to a responsible entity.
    Type: Application
    Filed: March 18, 2024
    Publication date: July 4, 2024
    Applicant: Microsoft Technology Licensing, LLC
    Inventors: Zhangwei XU, Xiaofeng GAO, Cary L. MITCHELL, Steve J. LUNSMAN, Tony V. PEREZ, Arvind NARASIMHAN
  • Patent number: 11962456
    Abstract: Example aspects include techniques for employing cross-service diagnostics for cloud service providers. These techniques may include dynamically generating a workflow of one or more diagnostic modules based on relationship information between an origin service experiencing an incident and one or more related services that the origin service depends on, and executing the workflow of one or more diagnostic modules to determine a root cause of the incident, each of the one or more diagnostic modules implemented by an individual service of the one or more related services in accordance with a schema. In addition, the techniques may include determining a diagnostic action based on the root cause, and transmitting, based on the diagnostic action, an engagement notification to a responsible entity.
    Type: Grant
    Filed: July 21, 2021
    Date of Patent: April 16, 2024
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Zhangwei Xu, Xiaofeng Gao, Cary L. Mitchell, Steve J. Lunsman, Tony V. Perez, Arvind Narasimhan
  • Publication number: 20230026283
    Abstract: Example aspects include techniques for employing cross-service diagnostics for cloud service providers. These techniques may include dynamically generating a workflow of one or more diagnostic modules based on relationship information between an origin service experiencing an incident and one or more related services that the origin service depends on, and executing the workflow of one or more diagnostic modules to determine a root cause of the incident, each of the one or more diagnostic modules implemented by an individual service of the one or more related services in accordance with a schema. In addition, the techniques may include determining a diagnostic action based on the root cause, and transmitting, based on the diagnostic action, an engagement notification to a responsible entity.
    Type: Application
    Filed: July 21, 2021
    Publication date: January 26, 2023
    Inventors: Zhangwei XU, Xiaofeng GAO, Cary L. MITCHELL, Steve J. LUNSMAN, Tony V. PEREZ, Arvind NARASIMHAN