Abstract: A method, computer program product and system for creating records using a hand-held device capable of recording a voice file. A server may receive a request to select an encounter template, e.g., knee template, from the user of a hand-held computer. The server may transmit one or more screens of the selected encounter template to the hand-held computer. The server may receive a request to generate a voice file from the hand-held computer. A tag file may be generated in response to the request to generate a voice file where the tag file associates the voice file to be generated with the appropriate field the transcription of the voice file is to be inserted in the selected encounter template. Upon transcription of the voice file, the server may insert the transcription in the appropriate field in the template created by the user using the tag file.