Abstract: According to some embodiments, an insurance entity may receive information associated with an insurance policy. Based on the received information associated with the insurance policy, supplemental insurance information may be automatically determined. A communication interface, such as a substantially real-time interface for text and/or video communications, may then be facilitated between an insurance agent device and an underwriter device in accordance with the supplemental insurance information.

Abstract: A display device may display to a user questions related to insurance products. The user may be a business owner, and the questions may solicit information that may be used to determine which of the insurance products are applicable to the user's business. Input data may be received from a user that is responsive to the questions. The input data may indicate, for example, the type of industry of the business and the location of the business. Next, the display device may present the user with a set of pictures that are related to the user's business industry. Input data may be received from the user, selecting a subset of the pictures. Based on the input data, a business classification may be determined. The business classification along with underwriting information may be used to determine a business insurance product and options that are applicable to the business.